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Certified AI Solution Architect (CAISA) Program
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A comprehensive nine-session course that equips professionals with practical skills to design, develop, and deploy AI solutions using no-code platforms through hands-on learning projects.
Certified AI Solution Architect (CAISA) Program
Program Highlights
Accreditation & Credibility
Benchmark Six Sigma is an Accredited Training Provider of Exemplar Global (formerly RABQSA), a globally recognized certification body and part of the ASQ (American Society for Quality) family.
Exemplar Global accreditation ensures consistent standards, credible assessments, and global acceptance — validating capability without replacing it.

Duration & Format
36 hours of immersive, instructor-led learning Live Online — structured for global professionals
Live Online
Differentiators
Unique Value Proposition
No-Code AI Development (Dominant Advantage)
- Build powerful AI solutions without writing a single line of code.
- Ideal for professionals who need speed, clarity, and strategic outcomes rather than technical complexity.
- Learn using the same platforms and methods BenchmarkX360 uses to build AI solutions for global clients.
Accredited by Exemplar Global
- Your CAISA credential is backed by Exemplar Global (part of ASQ), ensuring global recognition and industry alignment.
- Adds credibility when applying for AI-driven roles or leading transformation initiatives.
Practical Focus on Conversational AI & LLMs
- Master advanced tools to create chatbots, voice assistants, and agentic workflows powered by GPT, Claude, Gemini, and others.
- Hands-on exposure to real-world conversational design, NLU, context management, and intelligent dialog flows.
Comprehensive Coverage of AI Ethics & Governance
- Go beyond technology by understanding responsible AI practices, data governance, privacy controls, and compliance.
- Gain the capability to lead ethical and safe AI adoption in any organisation.
Real-Time Integration & Scalability Insights
- Learn how to design AI systems that can scale across teams and functions.
- Understand live data integration, performance tuning, and solution robustness—critical for enterprise-grade deployment.
- Ensure your solutions adapt to evolving user needs and growing business demands.
Multi-Level Suitability (Non-Technical + Technical)
- Designed for professionals in operations, strategy, consulting, digital transformation, product management, and excellence roles.
- Equips you with cross-functional AI expertise, enabling you to contribute meaningfully regardless of your technical background.
Package Inclusions
36 Hours of Instructor-Guided Learning
- Nine power-packed live sessions covering no-code AI platforms, LLM integration, conversational design, and solution architecture.
- Experience live demos, structured walkthroughs, and guided exercises under VK’s direct facilitation.
- Limited seats ensure high interaction and personalised guidance.
Hands-On Practice & Group Projects
- Breakout room activities that simulate real-world AI solution design.
- Collaborative team tasks where you build components of complete AI agents using BenchmarkX360’s structured templates.
- Practical, outcome-oriented learning instead of theory-heavy sessions.
Q&A Sessions & Dedicated Forums
- Direct access to instructors for clarifying concepts, tools, and design decisions.
- Dedicated discussion forums enabling peer learning, cross-industry perspectives, and ongoing idea exchange.
Technical Support for No-Code Platforms
- Live guidance on setting up and troubleshooting platforms and other no-code tools used in class.
- Ensures a smooth learning journey even for participants with zero technical background.
Post-Training Guidance & Networking
- Continued mentorship and community-driven discussions to help refine and enhance your AI projects.
- Opportunities to connect with AI practitioners and industry professionals, expanding your network and career visibility.
Certified AI Solution Architect (CAISA) Credential
- Earn a globally recognised certification accredited by Exemplar Global (A part of ASQ).
- Demonstrates proficiency in designing, developing, and deploying AI solutions without coding.
- Certificate carries lifetime validity, adding long-term credibility to your profile.
Key Benefits
Learning Outcomes
Design AI Solutions Without Coding
- Master the ability to create AI-driven systems—even if you’ve never written code.
- You’ll learn to build intelligent workflows, conversational agents, and automation sequences using powerful no-code platforms.
Develop AI Skills That Elevate Your Career
- Gain competencies that are increasingly demanded across industries.
- Whether you work in operations, consulting, digital transformation, product, or quality, these skills prepare you for future-ready roles in AI-led environments.
Deliver Transformative Business Impact
- Improve decision-making
- Automate complex tasks
- Enhance customer experience
- Drive measurable operational improvements
Perfect for Non-Technical Professionals
- The program is uniquely designed for professionals without a programming background.
- You’ll understand AI concepts through simple explanations and practical exercises that make advanced topics easy to grasp and immediately usable.
Learn to Architect Real Enterprise-Grade Solutions
- No-code LLM integrations
- Knowledge bases
- Context-aware dialog flows
- AI-driven reasoning
- Automation and data handling layers
This means you graduate with skills relevant to real organisational challenges, not theoretical labs.
Lifelong Professional Advantage
- Lead AI initiatives
- Influence digital transformation
- Advise stakeholders
- Guide cross-functional teams
- Step into future leadership roles
Key Focus Areas
Topics Covered
Session 1 — Foundations of AI & Conversational AI
- Build a clear understanding of what AI really is, how it works in business, and how conversational AI is reshaping user experience.
- Learn how leading platforms like ChatGPT, Claude, Gemini, and Copilot compare—and start your first hands-on conversational flow.
Session 2 — Machine Learning Basics & Advanced Conversational Design
- Understand supervised learning in simple terms.
- Learn to handle complex queries, multi-turn dialogs, slot filling, and context management—skills essential for building intelligent conversational agents.
Session 3 — Strategic Alignment & Business Requirement Documentation (BRD)
- Master the art of translating business needs into AI requirements.
- Learn the Future Reality Tree (FRT), evaluate automation suitability, and create structured BRDs that guide successful AI solution development.
Session 4 — Technical Feasibility & Knowledge Base (KB) Design
- Explore how to assess feasibility, define technical requirements, and build high-quality knowledge bases.
- Understand KB + LLM integration and key ethical considerations for reliable AI systems.
Session 5 — Data Strategy & Solution Architecture
- Learn how to prepare processes and data for AI automation.
- Understand RPA vs Intelligent Automation, and design solution architectures that scale, integrate, and deliver value across business functions.
Session 6 — Risk Management, Fine-Tuning & Prompt Engineering
- Gain practical skills to mitigate implementation risks, manage stakeholders, and refine AI behavior.
- Learn advanced prompt engineering techniques to improve accuracy, reasoning, and consistency.
Session 7 — Implementation, Personas, Sentiment & Change Management
- Create multilingual, persona-aware, sentiment-responsive AI experiences.
- Learn how to drive organisation-wide adoption through structured change management and training plans.
Session 8 — Capstone (Strategic AI Solution Design)
- Your capstone begins with designing the entire solution blueprint—RAG vs Agentic RAG, design patterns, governance, BRD creation, KB design, and sequence diagrams.
- This session shapes your complete architectural vision.
Session 9 — Capstone (Prototype Development & Final Presentation)
- You build a functional AI agent using Voiceflow and test it end-to-end.
- Present the solution as a team, gaining hands-on experience in real AI deployment workflows—from design to demo.
Who It’s For & Entry Requirements
Target Audience (Professional Roles, Experience Level)
- Ideal for business professionals, consultants, project managers, entrepreneurs, educators, and decision-makers ready to lead AI initiatives.
- Suitable for mid to senior-level professionals with experience in strategy, operations, digital transformation, analytics, or process improvement.
Prerequisites (Required/Recommended Knowledge)
- Requires basic computer literacy; no prior coding or AI background needed.
Recommended Prior Courses (if applicable)
Introduction to Artificial Intelligence Concepts (optional), Basics of Project Management (optional)
Methodology & Engagement
Interactive Components (Practice projects, Case studies, Quizzes)
- Live demonstrations of AI solution development
- Breakout room activities for hands-on practice
- Q&A sessions with instructors
- Collaborative group projects
Support Services (Forums, Technical Support, Post-training guidance)
- Instructor support via email or dedicated forums
- Technical assistance with no-code platforms
- Networking opportunities with peers and industry professionals
Certification & Career Advancement
Certification Earned
Certified AI Solution Architect (CAISA)
Value to Employers (Efficiency, Cost Reduction, Quality Improvement)
Operational Efficiency
- Reduce manual effort
- Shorten turnaround times
- Improve process consistency
- Simplify complex tasks through intelligent automation
Employers gain improved throughput without heavy IT dependencies.
Cost Reduction
- Lower development and maintenance costs
- Reduce dependency on specialised technical teams
- Automate routine support and operational tasks
- Optimise resource utilisation through intelligent decision flows
This makes AI initiatives more accessible and budget-friendly.
Quality Improvement
- More accurate information retrieval using structured KB + LLM design
- Better customer interactions through context-aware responses
- Reduced rework and fewer errors with clear process logic
- Improved compliance and governance in AI-enabled workflows
This directly strengthens organisational reliability and customer experience.
Career Goals (Roles you can aim for post-certification)
AI Solution Architect, AI Product Owner / Product Manager, Digital Transformation Lead, Automation Strategist, Conversational AI Specialist, Operations Excellence Leader, Business Analyst – AI Focused, Process Improvement Manager, Customer Experience (CX) Innovation Specialist, Innovation Program Manager, AI Consultant (Internal or External), Enterprise AI Adoption Advisor, Knowledge Automation Consultant.
Course Pathways & Bundles
Bundled Programs (Packages or pathways that include this course)
- Available as part of the Business Excellence Master Black Belt Package with other programs
- Available as part of the Automation and AI Solutions package with SRPAP (Strategic RPA Practitioner) program
Suggested Sequence
- Begin with CAISA
- Follow up with Strategic RPA practitioner, Business Modelling Expert
- Proceed to LPLG and remaining competencies of Business Excellence Master Black Belt
Return on Investment & Practicalities
Return on Investment (Salary increase potential, Recognition)
Acquire High-Value Skills Without Heavy Investment
- Gain in-demand AI architecture and no-code solution design skills without the cost, complexity, or time commitment typically associated with technical AI programs.
- You learn to build enterprise-grade solutions in weeks, not months.
Accelerate Your Career With a Globally Recognised Credential
- The CAISA certification—accredited by Exemplar Global—adds immediate credibility to your profile and enhances your visibility for roles in AI, digital transformation, automation, and innovation.
- This translates into stronger job opportunities, leadership exposure, and higher earning potential.
Deliver Immediate Business Impact
- Improve efficiency
- Reduce operational costs
- Enhance customer and employee experiences
- Strengthen decision-making and turnaround time
These practical outcomes increase your recognition within your organisation and position you as a key contributor to AI-driven transformation.
Capacity Limits
Limited to 30 participants per session to ensure quality interaction
PDUs
36
Learning Pathways
Find out your ideal curriculum based on your current position and growth path.
Worldwide Certificate
Obtain your Exemplar Global certificate upon completion of your course and join 5,000+ others that have come before you.
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Adeniran Ilesanmi
31/07/2026
Excellent Course and Looking Forward to the Next Level
The course met my expectations and provided a well-structured, informative, and engaging learning experience. The content was relevant, practical, and presented in a way that made the concepts easy to understand and apply. Overall, it was a valuable experience that strengthened my knowledge and confidence. I look forward to enrolling in the follow-on course and continuing my learning journey. -
Raja Madasamy
29/07/2026
Excellent CAISA Course with Practical AI Learning
The CAISA course provided a strong foundation in Artificial Intelligence, Generative AI, and AI-powered solution development. The curriculum was well structured, practical, and easy to follow, making complex AI concepts simple to understand through clear explanations and real-world examples. The hands-on approach, practical exercises, and chatbot development activities helped reinforce the learning and demonstrated how AI can be applied to solve real business challenges. The course not only enhanced my understanding of AI technologies but also gave me the confidence to explore, design, and build AI-powered solutions for real-world business applications. Overall, it was a highly valuable and insightful learning experience. I would highly recommend the CAISA program to professionals looking to develop practical AI solutioning skills and gain a strong understanding of how AI can drive business transformation. -
Ajay Wadhwa
28/07/2026
Interactive & Practical AI Learning Experience
I found the training very engaging and interactive, which made the learning experience enjoyable and effective. The practical examples helped connect the concepts to real business scenarios, while the hands-on exercises provided an opportunity to apply the learning immediately. The content was highly relevant to current industry trends and challenges. I am confident that the insights gained will help me in my current role, particularly in identifying opportunities for AI adoption and driving AI-led initiatives that can create business value. Overall, it was a very informative session with a good balance of theory and practical application. -
MOSTOFA MD NAIJUR RAHMAN
28/07/2026
Insightful and Practical CAISA Learning Experience
The CAISA course was a highly insightful and practical learning experience that provided a strong foundation in AI and its real-world applications. It helped me develop a clear understanding of AI concepts and, more importantly, how AI can be structured, designed, and implemented to solve real business problems effectively. One of the highlights of the course was its practical approach. The real-life examples, hands-on activities, and business-oriented case studies made the concepts easy to understand and directly applicable to professional scenarios. Even complex AI solution architecture topics were explained in a simple, structured, and easy-to-follow manner, making the learning experience both engaging and impactful. Overall, the course has significantly strengthened my understanding of AI solution architecture and increased my confidence in evaluating, designing, and implementing AI-driven solutions in a professional environment. I highly recommend this program to anyone looking to build practical AI solutioning skills and gain a deeper understanding of how AI can create meaningful business value. -
Vinit Kumar Dubey
28/07/2026
Comprehensive and Insightful CAISA Learning Experience
I found the CAISA course to be highly valuable, practical, and insightful. It provided a strong foundation in AI solution architecture, covering essential topics such as Agentic AI, Retrieval-Augmented Generation (RAG) architectures, AI design patterns, and practical decision-making frameworks for building effective AI solutions. One of the most valuable aspects of the course was its emphasis on selecting the right AI architecture based on business requirements rather than unnecessary complexity. The practical examples, real-world use cases, and structured approach made advanced concepts easy to understand and apply in professional scenarios. Overall, the course was exceptionally well structured and has significantly improved my understanding of AI solution architecture. It has strengthened my confidence in evaluating, designing, and implementing AI solutions that deliver meaningful business value. I highly recommend the CAISA program to professionals looking to build practical AI solutioning skills and stay ahead in the evolving AI landscape. -
Kartik Voleti
26/07/2026
Manager, Process Engineering
Well-Structured CAISA Course with Practical Learning
The course was well structured, and the content was comprehensive, relevant, and delivered in a logical sequence. Each topic was covered thoroughly, adding significant value and making it easy to build a strong understanding of the concepts. The practical case study we worked on was especially valuable, as it reinforced the learning and demonstrated how the concepts can be applied in real-world scenarios. The hands-on approach made the training more engaging and strengthened my confidence in applying the methodologies effectively. Overall, the course was exceptionally well designed and provided an excellent balance of theory and practical application. I would highly recommend it to anyone looking to build practical skills and deepen their understanding of the subject. -
Suhail J
25/07/2026
Excellent CAISA Course for Aspiring AI Solution Architects
The CAISA course is an excellent, highly relevant, and truly need-of-the-hour program for anyone looking to understand AI and build a career as an AI Solution Architect. The curriculum is well structured, practical, and designed to take learners from foundational concepts to real-world AI solution development. As always, VK Sir is an outstanding trainer. His ability to explain complex concepts with simple, practical examples makes the sessions engaging, easy to understand, and highly impactful. His guidance and interactive teaching style ensure that participants remain actively involved throughout the program. The hands-on activities, comprehensive course materials, Miro board collaboration, discussion forum, and overall learning ecosystem add tremendous value to the learning experience. These resources reinforce the concepts effectively and provide an excellent platform for collaboration and continued learning. Overall, this has been an outstanding learning journey that has significantly enhanced my understanding of AI solution architecture. I highly recommend this course to anyone aspiring to build practical AI solutioning skills and advance into AI Solution Architecture. Kudos to VK Sir and the entire Benchmark team—keep up the excellent work! -
Bedibrat Kutum
25/07/2026
An Eye-Opening and Transformative Learning Experience
This course has been a truly eye-opening experience that has broadened my perspective and opened many new opportunities for personal and professional growth. The well-structured content, practical approach, and engaging sessions provided valuable insights that I can confidently apply in real-world situations. The knowledge and skills gained through this course have inspired me to explore new possibilities and approach challenges with greater confidence. Overall, it has been an enriching and rewarding learning journey, and I highly recommend this course to anyone looking to expand their knowledge and advance their career. -
Prateek Harsh
25/07/2026
Devops Engineer
Excellent foundation in AI solution Architecture
This course exceeded my expectations. I thoroughly enjoyed this course and found it well-structured and engaging. The standout element was the practical interactive sessions with breakout room activities—these were invaluable for collaborating with peers and applying concepts in real-time. The hands-on approach made complex AI solution architecture concepts accessible and memorable. The course struck an excellent balance between theoretical knowledge and actionable application. I feel well-prepared to approach AI solution challenges with the frameworks and perspectives I’ve gained. Highly recommended for anyone looking to develop practical expertise in this field. Vishwadeep Khatri (VK Sir) is a highly competent and results-oriented trainer with exceptional expertise in Lean Six Sigma methodologies and emerging AI applications. His structured, practical, and business-focused approach makes complex concepts easy to understand and apply in real-world scenarios. -
Ankita Bhardwaj
25/07/2026
Exceptional CAISA Journey from AI Fundamentals to Real-World Solutions
The course was exceptionally well structured, taking participants on a comprehensive learning journey—from building a strong foundation in AI concepts to designing and implementing a hands-on solution for a real-world business problem. The curriculum was thoughtfully organized, making it easy to progress from fundamental concepts to advanced practical applications. Mr. Vishwadeep was an outstanding mentor throughout the program. His expertise, clear explanations, and continuous guidance at every stage of the learning journey made complex AI concepts easy to understand and apply. His practical approach and willingness to support participants greatly enhanced the overall learning experience. My two biggest takeaways from this training are: AI should solve business problems, not simply showcase technology. Responsible AI is just as important as intelligent AI. These principles have fundamentally changed the way I think about designing and implementing AI solutions. Overall, this course has been an enriching and transformative learning experience, providing both the technical understanding and the strategic mindset needed to build practical, responsible, and business-focused AI solutions. I highly recommend this program to anyone looking to develop expertise in AI solution architecture.
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Is this course for you? What are the main differentiators? What does it include? Get the answers you need, instantly:
Frequently Asked Questions
How does Certified AI Solution Architect program relate to Business Excellence and MBB competencies?
This program complements competencies such as:
- Process Improvement: Enhancing efficiency through AI and automation.
- Strategic Decision-Making: Leveraging AI for data-driven insights.
- Innovation and Problem-Solving: Applying AI tools to address business challenges.
- Knowledge Management: Developing advanced systems for information sharing.
How is CAISA (Certified AI Solution Architect) different from AIRS (AI Requirements Specialist) Certification?
Focus and Scope
AIRSC: Specializes in Business Requirement Documentation (BRD) for AI solutions, focusing on gathering business requirements and aligning AI solutions with business objectives.
CAISA: Focuses on designing AI workflows, and optimizing AI solutions in addition to what is covered in AIRSC
Program Complexity
AIRSC: Entry-level, ideal for professionals looking to master BRD and gain a strong understanding of AI project alignment with business needs.
CAISA: Entry-level to intermediate-level, providing expertise in AI architecture and integration, without requiring deep technical skills.
Certification & Practical Outcomes
AIRSC: Equips participants with skills in identifying AI opportunities and developing detailed BRDs for AI projects.
CAISA: Provides advanced knowledge in designing and optimizing AI workflows, with a seamless transition from AIRSC.
Completing CAISA also earns dual certification.
Do I need any prior AI or coding experience to join this program?
No prior AI or coding experience is required. The program focuses on no-code AI tools, making it accessible to professionals from non-technical backgrounds. The sessions cover both foundational concepts and advanced techniques, guiding you step by step.
What outcomes can I expect from this program?
You can expect three clear outcomes:
1. Practical Capability
You will be able to design and build functional AI agents and workflow automations independently using no-code platforms.
2. Architectural Thinking
You will understand how to structure AI solutions — including logic design, prompt engineering, integration decisions, knowledge base structuring, and scalability considerations.
3. Long-Term Relevance
You will develop capability that survives platform changes.
Even if tools evolve, your understanding of AI solution architecture, decision logic, and requirement-to-design translation will remain applicable.
By the end of the program, you will have designed at least one end-to-end AI solution and understood how to replicate the approach in other domains.
Do I need to install any software before the program starts?
Most tools are web-based and do not require installation. Prior to the program, you will receive instructions on setting up accounts and accessing the necessary platforms. Ensure you have a stable internet connection and a modern web browser.
What if I miss a session?
Sessions are designed to be interactive; however, if you miss a session:
- Recordings: May be available for you to catch up. Please check with the program coordinator.
- Materials: All session materials and resources will be provided.
- Support: You can reach out to facilitators for a brief recap or clarification.
What kind of AI tools will I learn to use?
Throughout the program, you will learn to use a variety of no-code AI tools for designing conversational agents, implementing NLP, automating workflows, and incorporating Generative AI. While specific tool names are generalized in the curriculum, you will be exposed to industry-standard platforms for AI and automation.
How is your Certified AI Solution Architect course different from others?
Below are the points that make our course different and better than the others
- No-Code AI Development
- Accredited by Exemplar Global
- Practical Focus on Conversational AI & LLMs
- Comprehensive Coverage of AI Ethics & Governance
- Real-Time Integration & Scalability Insights
- Multi-Level Suitability
What kind of projects will I work on during the Certified AI Solution Architect program?
During the program, you will build complete, working AI solutions — not just experiment with tools.
Examples of what you will actually design and implement:
- A conversational AI agent that handles real business queries (IT support, HR queries, customer information, etc.)
- A workflow automation that connects multiple steps in a business process
- An AI-enabled knowledge assistant that retrieves and structures information intelligently
- A solution that combines AI logic, structured prompts, and decision rules
The final project requires you to consolidate everything into a practical AI solution relevant to your professional context. You may choose a domain aligned to your industry — operations, HR, finance, quality, service, or customer experience.
The emphasis is on structured design thinking and architecture — not coding.
Is there a certification exam for Certified AI Solution Architect?
Each of the nine sessions has its own multiple choice assessment.
I am only interested in in-person training. Do you offer only online sessions?
There are risks of distraction in online training, but for a focused person, there are several advantages as well.
- Most people find it challenging to concentrate for 8 hours a day, so online training is conducted in smaller sessions.
- Asking questions on chat is easy without disrupting the training.
- Trainer and screen visibility is always great in online training.
- Participants can share screens and solve their doubts.
- If you miss a session, you can review a recording.
- You save travel time. You are also safeguarded from other risks related to traffic and health.
- Batches are frequent, and you will easily find one that suits your schedule.
- Offline training will cost more than double online training, even if we do it later.
- Times have changed fast, and we have perfected the online delivery. We have hundreds of satisfied participants who feel that our online sessions were equally or more engaging than offline sessions. Many of them were amazed to experience such an engaging and interactive online session.
Can I speak to someone before registration?
Yes, please suggest your preferred time and mode of contact using our contact form and we shall get in touch with you. Alternatively, you can contact us by WhatsApp or phone call at +91 9811370943
What should a professional look for in a capability-building or professional training provider?
- Practical, application-driven learning
- Support beyond the classroom
- Real assessment of competence
- Career and role-readiness guidance
- Experienced practitioners as faculty
- Clear progression pathways
- Transparent certification standards
What is the certificate’s validity?
All our certificates are valid for a lifetime.
How does Benchmark Six Sigma differentiate itself from other training providers?
How Benchmark Six Sigma stands apart
Globally aligned certification standards
Application-driven training methodology
Decades of practitioner-led expertise
Proven outcomes through testimonials
Large, engaged professional network
Are all professional training providers equally qualified?
Not necessarily.
Authorization to train is important, but real capability development depends on:
- Practitioner depth
- Industry relevance
- Learning design quality
- Post-training support
- Real-world application focus
Choose a provider based on outcomes, not just credentials.
Once enrolled in a batch, can I switch to a different batch if I face an unforeseen situation?
Yes, a batch change may be considered in the event of a genuine and unforeseen situation.
That said, batches are carefully planned to ensure learning continuity, group interaction, and effective facilitation. Therefore, batch transfers are not routine and are supported only in exceptional circumstances. If such a situation arises, participants are encouraged to inform the team at the earliest so that the request can be reviewed and guidance provided.
What is the value of the Exemplar Global certificate compared to other institutes?
Exemplar Global was formerly known as RABQSA. RABQSA was established in 1991 and has over three decades of history in setting and governing professional certification standards.
This long-standing legacy, combined with its evolution into Exemplar Global, reflects the organisation’s sustained focus on credibility, rigor, and global recognition in professional certification.
How can I learn more about Exemplar Global? How do I confirm that it is part of the ASQ family?
Please refer to http://www.exemplarglobal.org/who-we-are/
Where will the course material be available?
All materials, quizzes, case studies, and practice links are available in our online academy after enrollment. Access to the online academy is available for one year.






























