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Business Excellence MBB (Master Black Belt)
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Master Black Belt – Business Excellence is an advanced program for qualified Black Belts that develops the ability to evaluate alternatives, choose priorities, and guide transformation decisions by viewing complex situations through multiple complementary lenses—so the right initiatives are selected before improvement begins.

Weekend:
2:30 PM to 7:00 PM IST
Business Excellence MBB (Master Black Belt)
Program Highlights
Accreditation & Credibility
Benchmark Six Sigma is an Accredited Training Provider of Exemplar Global (formerly RABQSA), a globally recognized certification body and part of the ASQ (American Society for Quality) family.
Exemplar Global accreditation ensures consistent standards, credible assessments, and global acceptance — validating capability without replacing it.

Duration & Format
80 hours, designed for perspective expansion, integration mastery, and transformation-level decision capability — not accelerated content consumption.
Live Online | Highly Interactive | Strategically Sequenced
The program combines:
- Live facilitated sessions — Expert-led discussions focused on integration, judgment, and decision-making at transformation scale.
- Guided exercises and simulations — Structured activities that reinforce reasoning, trade-off evaluation, and application under realistic constraints.
- Structured lens-based certifications — Certifications designed to validate integrated thinking across complementary problem-solving lenses.
- Team-based Capstone Simulation — A comprehensive simulation that validates integration, judgment, and end-to-end decision capability in a transformation context.
Differentiators
Unique Value Proposition
- Built to Break the Black Belt Ceiling — The Master Black Belt is purpose-built for professionals who have mastered improvement execution and now face a different challenge: deciding which initiatives matter most, expanding capability beyond a single improvement lens to multi-lens decision-making suited for complex, high-stakes environments.
- Multiple Lenses, Deliberately Integrated — Unlike traditional MBB programs that extend tool depth, this program develops eight complementary lenses—Flow, Future, Constraint, Decision, Innovation, Automation, Intelligence, and Integration—each anchored in a proven methodology and certification, emphasizing judgment, synthesis, and correct lens selection rather than accumulation.
- Capstone-Validated Integration, Not Theory Completion — Mastery is validated through a rigorous Capstone Simulation, where participants demonstrate the ability to integrate multiple lenses in a realistic, high-pressure scenario, earning certification through performance and integration rather than attendance or isolated assessments.
- Selective Use of AI to Strengthen Judgment — AI is embedded responsibly across relevant lenses to support scenario exploration, comparison, synthesis, and review readiness, enhancing clarity and decision quality without replacing structured reasoning or professional judgment.
- Facilitated by the Creator of the Business Excellence MBB — The program is facilitated by Vishwadeep Khatri, Founder & CEO of Benchmark Six Sigma and creator of the world’s first Business Excellence MBB (2007), bringing two decades of experience in enterprise transformation, decision structuring, and capability building across industries.
- Proven Credibility and Ecosystem Depth — Benchmark Six Sigma has been a pioneer of Lean Six Sigma and Business Excellence capability building in India since 2001, with a strong global alumni base and a learning ecosystem designed for long-term relevance rather than short-term certification outcomes.
Package Inclusions
The Master Black Belt is delivered as a structured capability bundle, designed to expand perspective, strengthen judgment, and validate integration — not to stack standalone credentials.
Program Delivery
- 80 Hours of Live, Instructor-Led Training — Facilitated by experienced Master Black Belts to enable deep engagement, discussion, and decision-focused learning.
- Strategically Sequenced Modules — Deliberately structured to expand capability from single-lens thinking to integrated, multi-lens decision-making.
- Pre-Program Alignment and Black Belt Refresher — Included to ensure a strong and consistent foundation before advanced lenses are layered.
Eight Lens-Based Certifications (Included)
- Lean Practitioner & Lean Guide (LPLG) — Flow Lens
- Business Modelling Expert (BME) — Future Lens
- Business Value Analyst (BVA – TOC) — Constraint Lens
- AHP Practitioner — Decision Lens
- Creativity & Innovation (TRIZ) — Innovation Lens
- Strategic RPA Practitioner (SRPA) — Automation Lens
- Foundations of AI Readiness (FAIR) — Intelligence Lens
- Capstone Simulation (Power Synthesis) — Integration Lens
Capstone Simulation
A team-based, high-pressure simulation where participants integrate all eight lenses to guide decisions in a complex, ambiguous scenario. Certification is awarded based on demonstrated judgment and integration, not content completion.
Project & Certification Support
- Complimentary Black Belt Project Guidance — Provided where required to support alignment and progression.
- Lifetime Validity — All certifications carry lifetime validity.
Learning Ecosystem
- Dedicated MBB Mentorship — Guidance to support integration, perspective development, and application readiness.
- Peer Learning and Senior Alumni Network — Ongoing exposure to advanced discussions and enterprise-level contexts through an experienced community.
Key Benefits
Learning Outcomes
- Perspective Beyond the Black Belt Ceiling — Develop the ability to move beyond executing improvement initiatives to choosing the right initiatives, using multiple lenses when problems are interconnected, multi-dimensional, and high-stakes.
- Multi-Lens Decision Capability — Learn to deliberately apply and integrate multiple perspectives—flow, constraints, value, decisions, innovation, automation, and intelligence—to make better choices earlier, before resources are committed.
- Strategic Judgment Under Ambiguity — Build confidence in evaluating trade-offs involving value, risk, feasibility, and timing, even when data is incomplete and stakeholder priorities conflict.
- Integration, Not Tool Accumulation — Move from isolated methodology use to coherent synthesis, understanding when, why, and how different approaches must work together to guide complex decisions.
- Transformation-Ready Leadership Capability — Strengthen the ability to influence direction, align stakeholders, and guide organizations through ambiguity, supporting leadership teams with clarity, structure, and credibility.
Key Focus Areas
Topics Covered
- Multi-Lens Decision Making — Apply flow, value, constraint, decision, innovation, automation, and intelligence lenses to evaluate complex situations holistically.
- Choice Before Initiative — Shift from solving defined problems to deciding what should be improved, innovated, automated, or left untouched.
- Integration and Synthesis — Combine multiple methodologies coherently rather than applying them in isolation.
- Selective Use of AI — Use AI to support comparison, synthesis, and scenario exploration where it improves clarity and decision quality, without replacing structured reasoning or judgment.
- Transformation-Scale Thinking — Focus on decisions that cut across functions, initiatives, and time horizons, aligning effort with strategic intent.
Who It’s For & Entry Requirements
Target Audience (Professional Roles, Experience Level)
This program is designed for professionals who have mastered structured improvement and are now expected to influence choices, priorities, and direction at a broader organizational level.
Relevant for:
- Operational Excellence, Business Excellence, and Transformation Leaders — Roles responsible for shaping enterprise-wide improvement direction and strategic priorities.
- Senior Managers, Directors, and CI Heads — Leaders accountable for decision quality, cross-functional alignment, and sustained performance outcomes.
- Shared Services / GBS Leaders — Professionals guiding large-scale service operations, optimization initiatives, and capability building across regions.
- Seasoned Consultants and Internal Advisors — Experts supporting leadership teams with structured judgment, integrated problem-solving, and transformation guidance.
- High-Potential Professionals for Enterprise Roles — Individuals being groomed for broader responsibility, influence, and system-level impact.
Prerequisites (Mandatory):
- Lean Six Sigma Black Belt Certification — Certification from Benchmark Six Sigma or any recognized institution is required.
To ensure alignment across participants:
- Complimentary Black Belt Refresher — Provided where required to ensure conceptual and methodological alignment.
- Black Belt Project Support — Available for participants needing certification alignment alongside progression to MBB.
This program is best suited for professionals seeking long-term relevance and leadership trust, not short-term credentials.
Prerequisites (Required/Recommended Knowledge)
Successful Lean Six Sigma Black Belt (LSSBB) qualification from a recognized institution.
Recommended Prior Courses (if applicable)
Completion of a Lean Six Sigma Black Belt project is preferred.
For participants without a completed project, the MBB program includes the option to complete two Black Belt-level projects, which simultaneously complete the Black Belt project requirement and the MBB certification requirement.
Methodology & Engagement
Interactive Components (Practice projects, Case studies, Quizzes)
- Lens-Based Learning (Perspective Before Tools) — Each module develops a distinct lens for viewing complex situations, emphasizing how decisions are framed and evaluated before methods are applied, with tools and techniques introduced only in service of clarity and judgment.
- Case-Driven Exploration — Real-world, transformation-scale case discussions demonstrate how multiple lenses are applied when problems are ambiguous, data is imperfect, and stakeholder priorities conflict.
- Simulations and Structured Exercises — Participants work through guided exercises and simulations that require deliberate lens selection, comparison of alternatives, and integration across perspectives.
- Capstone Simulation (Integration Validation) — A team-based, high-pressure simulation where participants must integrate all lenses to guide decisions in a realistic, multi-dimensional scenario.
Support Services (Forums, Technical Support, Post-training guidance)
- Facilitator Guidance & Mentorship — Ongoing guidance from experienced Master Black Belts to help participants refine judgment, interpret trade-offs, and strengthen integration thinking.
- Peer Learning and Professional Exchange — Access to a senior peer group where participants learn from diverse contexts, industries, and transformation challenges.
- Post-Program Reference Access — Continued access to structured references and learning resources to support application beyond the program and reinforce long-term capability.
Certification & Career Advancement
Certification Earned
On successful completion of the program, participants earn the Business Excellence Master Black Belt (MBB) certification.
- Globally Recognized Accreditation — The MBB certification is accredited by Exemplar Global (part of the ASQ – American Society for Quality family), ensuring globally consistent standards, credible assessment, and international recognition.
- Capability-Validated Certification — Certification is awarded based on demonstrated integration and judgment, validated through lens-based assessments and the Capstone Simulation, not attendance or isolated tool testing.
- Lifetime Validity — All certifications carry lifetime validity, reflecting confidence in the enduring nature of the capability developed.
- Lens-Based Certifications (Included) — In addition to the Business Excellence MBB credential, participants earn certifications for the following lenses:Lean Practitioner
Lean Guide
Business Modelling Expert (BME)
Business Value Analyst (BVA – TOC)
AHP Practitioner
Creativity & Innovation (TRIZ)
Strategic RPA Practitioner (SRPA)
Foundations of AI Readiness (FAIR)
Value to Employers (Efficiency, Cost Reduction, Quality Improvement)
Master Black Belts support organizations by improving decision quality before execution and aligning effort with what creates the most value.
- Strategic Alignment — Enables leadership teams to choose initiatives that align with business priorities rather than accumulating disconnected improvements.
- Efficient Resource Deployment — Reduces waste caused by pursuing low-impact or misaligned initiatives by structuring choices early and clearly.
- Sustainable Business Impact — Improves the likelihood that improvement, innovation, and automation efforts translate into measurable, enterprise-level outcomes.
Career Goals (Roles you can aim for post-certification)
The Master Black Belt signals readiness for roles where professionals are expected to influence direction, guide trade-offs, and support transformation at scale.
- Business Excellence and Transformation Leaders — Roles responsible for shaping enterprise-wide direction, prioritizing initiatives, and guiding large-scale transformation efforts.
- Operational Excellence Heads and CI Directors — Senior leaders accountable for integrating improvement, innovation, and execution across functions.
- Shared Services / GBS Leadership Roles — Positions leading complex, multi-location service operations and enterprise capability building.
- Internal Consultants and Strategy Support Roles — Professionals supporting executive decision-making through structured judgment, analysis, and integrated perspectives.
- Senior Advisory and Enterprise Improvement Positions — Roles entrusted with high-impact decisions, trade-off evaluation, and long-term organizational performance.
Course Pathways & Bundles
Bundled Programs (Packages or pathways that include this course)
The Business Excellence Master Black Belt (MBB) is delivered as a comprehensive capability bundle, integrating multiple advanced programs that are also offered individually.
As part of the MBB journey, participants complete the following programs:
- Lean Practitioner & Lean Guide — Develops flow-based thinking and disciplined Lean application as a foundation for multi-lens decision-making.
- Business Modelling Expert (BME) — Builds future-oriented thinking to evaluate scenarios, options, and long-term implications of decisions.
- Business Value Analyst (BVA – TOC) — Strengthens constraint-based thinking to focus effort on what limits system performance and value creation.
- AHP Practitioner — Enables structured decision-making through prioritization, trade-off evaluation, and criteria-based judgment.
- Creativity & Innovation (TRIZ) — Expands innovation capability by resolving contradictions and generating breakthrough solution pathways.
- Strategic RPA Practitioner (SRPA) — Builds judgment on when and how automation should be applied to improve flow, efficiency, and scalability.
- Foundations of AI Readiness (FAIR) — Develops intelligence-lens capability to assess where AI adds value and how it should be responsibly integrated.
These programs are deliberately integrated within the MBB to develop multi-lens decision capability and synthesis, rather than pursued as standalone certifications.
Suggested Sequence
Capability progression at Benchmark Six Sigma is deliberately structured to ensure methods are applied on the right foundation.
- Step 1: Lean Six Sigma Green Belt — Builds structured problem-solving discipline and correct application of DMAIC for defined problems.
- Step 2: Lean Six Sigma Black Belt — Develops capability to lead complex, cross-functional improvement initiatives with advanced analytics and ownership.
- Step 3: Business Excellence Master Black Belt — Expands perspective beyond improvement execution to choice, integration, and transformation-level decision making, when one lens is no longer enough.
This progression ensures professionals move from solving problems well to deciding what problems are worth solving.
Return on Investment & Practicalities
Return on Investment (Salary increase potential, Recognition)
The Business Excellence Master Black Belt develops a capability that directly impacts decision quality, prioritization, and transformation effectiveness at senior levels.
- Higher-Impact Roles and Growth Potential — Professionals who can evaluate alternatives, guide trade-offs, and influence direction are better positioned for roles with broader responsibility, visibility, and long-term growth.
- Recognition as a Transformation Partner — The MBB signals the ability to support leadership teams beyond project execution, earning trust as a structured, credible contributor to enterprise-level decisions.
- Stronger Business Impact — By improving choice before execution, Master Black Belts help organizations reduce wasted effort, align initiatives with strategic priorities, and increase the likelihood of sustained outcomes.
Capacity Limits
Cohorts are intentionally kept small and selective to enable deep discussion, effective facilitation, and meaningful integration during simulations and exercises.
PDUs
80
Learning Pathways
Find out your ideal curriculum based on your current position and growth path.
Worldwide Certificate
Obtain your Exemplar Global certificate upon completion of your course and join 5,000+ others that have come before you.

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Is this course for you? What are the main differentiators? What does it include? Get the answers you need, instantly:
Frequently Asked Questions
I am only interested in in-person training. Do you offer only online sessions?
There are risks of distraction in online training, but for a focused person, there are several advantages as well.
- Most people find it challenging to concentrate for 8 hours a day, so online training is conducted in smaller sessions.
- Asking questions on chat is easy without disrupting the training.
- Trainer and screen visibility is always great in online training.
- Participants can share screens and solve their doubts.
- If you miss a session, you can review a recording.
- You save travel time. You are also safeguarded from other risks related to traffic and health.
- Batches are frequent, and you will easily find one that suits your schedule.
- Offline training will cost more than double online training, even if we do it later.
- Times have changed fast, and we have perfected the online delivery. We have hundreds of satisfied participants who feel that our online sessions were equally or more engaging than offline sessions. Many of them were amazed to experience such an engaging and interactive online session.
Once enrolled in a batch, can I switch to a different batch if I face an unforeseen situation?
Yes, a batch change may be considered in the event of a genuine and unforeseen situation.
That said, batches are carefully planned to ensure learning continuity, group interaction, and effective facilitation. Therefore, batch transfers are not routine and are supported only in exceptional circumstances. If such a situation arises, participants are encouraged to inform the team at the earliest so that the request can be reviewed and guidance provided.
What is the value of the Exemplar Global certificate compared to other institutes?
Exemplar Global was formerly known as RABQSA. RABQSA was established in 1991 and has over three decades of history in setting and governing professional certification standards.
This long-standing legacy, combined with its evolution into Exemplar Global, reflects the organisation’s sustained focus on credibility, rigor, and global recognition in professional certification.
How can I learn more about Exemplar Global? How do I confirm that it is part of the ASQ family?
Please refer to http://www.exemplarglobal.org/who-we-are/
Where will the course material be available?
All materials, quizzes, case studies, and practice links are available in our online academy after enrollment. Access to the online academy is available for one year.
Is a laptop required during the training?
A laptop is highly recommended for all training programs, as the sessions are interactive and include hands-on exercises, live demonstrations, and guided practice.
Participants are expected to actively work along during the sessions, which is best supported on a laptop or desktop computer. If you plan to use a company-issued device, please ensure you have the necessary access rights to install or use required applications and tools during the program.
While it may be possible to attend certain parts of the session without a laptop, the overall learning experience and practical value are significantly enhanced when you have a laptop available throughout the training.
Where can I get the payment link? How can I enrol?
You can enrol directly from the course page. Once you are on the product page, select the available batch (where batches are announced) and add the course to your cart.
You can then proceed to make the payment online. Upon successful payment, you will receive instant confirmation along with an enrolment email that includes all the relevant details for your course.
If you need any assistance before completing your enrolment, you may reach out to the team for guidance.
Can I speak to someone before registration?
Yes, please suggest your preferred time and mode of contact using our contact form and we shall get in touch with you. Alternatively, you can contact us by WhatsApp or phone call at +91 9811370943
What should a professional look for in a capability-building or professional training provider?
- Practical, application-driven learning
- Support beyond the classroom
- Real assessment of competence
- Career and role-readiness guidance
- Experienced practitioners as faculty
- Clear progression pathways
- Transparent certification standards
What is the certificate’s validity?
All our certificates are valid for a lifetime.































