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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Sandhya Sujitkumar
Assistant Manager, WTW Global Delivery and Solutions India Private Limited
Practical exercises for tangible application
“The exercises were very practical, helping me apply what I learned in a tangible way.”
Lean Six Sigma Green Belt
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Aparna BuLusu
Senior software engineer, IBM
Consistently Good Examples Aided Understanding
“The examples given were consistently good, effectively illustrating the course content and aiding in the understanding of the material.”
Lean Six Sigma Green Belt
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Shakti Agnihotri
Technical Team Leader, IBM
Enlightening Course Enhanced Project Impact
“Acquiring knowledge of Lean Six Sigma through this course has been enlightening. The instructor adeptly related theoretical scenarios to actual business cases using real-time examples, which broadened my perspective and deepened my understanding, ultimately enhancing the impact of my projects.”
Lean Six Sigma Green Belt
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gurpreet narang
qa, Zenith software
Supportive Environment Offered Valuable Learning
“The course offered a wealth of learning in a very supportive environment, which I found to be very beneficial.”
Lean Six Sigma Green Belt
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Ankit Kumar
Student, IIFT
Excellent Course; Recommended for GB Aspirants
“One of the best teaching pedagogy I have experienced.It was a hectic 30-hour schedule in 3 days but engaging and innovative teaching methods ensured none of us were tired.”
Lean Six Sigma Green Belt
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Rachit Raman
Student
Interactive Session with Knowledgeable Facilitator
“It was quite an interactive session with the basics nicely put in by a good facilitator.He had a deep knowledge and understanding of the subject with a nice methodology of training.”
Lean Six Sigma Green Belt
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Pratik Dokania
Student, IIFT
Systematic Knowledge Transfer Enhanced Understanding
“I hoped to gain a complete view of Six Sigma applications in various domains. The real course project examples and their application of these tools were incredibly insightful. The course provided a clear understanding of how Six Sigma can be applied in different contexts.”
Lean Six Sigma Green Belt