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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Alfred Bennett
Quality Specialist 1, Here Technologies
Learned Project Management Basics Quickly Due to Clear Training
“I learned the basics of project management and process streamlining within four days, a testament to the clarity and punctuality of the training sessions, covering all content effectively.”
Lean Six Sigma Green Belt
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Dibyashruti Goswami
Quality Specialist, Here Technologies
Comprehensive Understanding Gained Through Real-Life Examples
“My expectations of gaining a comprehensive understanding of statistical terms and Six Sigma tools were met, as the training included multiple real-life examples that were both informative and helped in relating the topics to practical scenarios.”
Lean Six Sigma Green Belt
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Kavita V Mahale
Data Operations Project Lead, Here Technologies
Examples and Stories Made Principles Memorable
“The examples and stories shared during the training brought each principle to life, making the concepts clear and memorable.”
Lean Six Sigma Green Belt
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Baikunth das
Section lead, Vikram Solar
Focus on reducing variances and problem-solving
“The focus on reducing variances and problem-solving techniques was extremely beneficial and enhanced my understanding of Six Sigma.”
Lean Six Sigma Green Belt
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PHANI KUMAR NIBHANUPUDI
Sr.Manager, Virtusa Consulting
Interactive sessions with practical industry examples beneficial
“The interactive sessions and the teaching approach of giving practical examples from various industries were very beneficial. The training provided a comprehensive understanding of the subject.”
Lean Six Sigma Black Belt
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Farooq Pathan
Vodafone
Outstanding trainer ensured detailed concept understanding
“The trainer is outstanding. Great course material and they way it was explained was to make sure that each individual participant understands the concept in details.”
Lean Six Sigma Green Belt
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Sharmishta Dey
Senior officer, Volvo India Private Limited
Relatable examples provided superior Six Sigma introduction
“My training journey began with relatable real-world examples, serving as a superior introduction to the profound world of Six Sigma.”
Lean Six Sigma Green Belt
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Nagaarjun Sridhar
Applications Specialist, Waters India Private Limited – TA Instruments Division
Excellent mentoring; applied robust methods to problems
“It was an excellent mentoring training session. We learnt how to apply the robust methods in order to tackle the business/industrial problems. I thoroughly enjoyed the course.”
Lean Six Sigma Green Belt