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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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INDRANIL NANDY
ASST. MANAGER- MOTHER HUB, Flipkart
Simple Real-Life Examples Made Concepts Easier to Understand
“The process of learning with simple real-life examples made the concepts easier to understand. These examples bridged the gap”
Lean Six Sigma Black Belt
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Ashok Kumar Sharma
QA, Tata Consultancy Services
Excellent Study Material Enhanced Understanding of Course Content
“The study material provided was excellent. It greatly helped in understanding the course content.”
Lean Six Sigma Black Belt
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Ramanibabu
Manger, Flipkart
Statistical Approach Provided Solid Foundation for Data Analysis
“The statistical approach used in the course provided a solid foundation for analyzing data effectively.”
Lean Six Sigma Green Belt
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Archana C V
Operations Manager, Founding years Learning solutions Private Limited
Well-Designed Content and Worksheets Offered Structured Guidance
“The content and worksheets were well-designed, offering structured and clear guidance throughout the course.”
Lean Six Sigma Green Belt
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Prasoon Pandey
Senior research scientist, Fresenius Kabi India Private Limited
Detailed Process Steps with Examples Made Application Easy
“Each step of the process was detailed with examples, making it easy to follow and apply.”
Lean Six Sigma Green Belt
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Shiva Chhetri
Tata Consultancy Services
Tools and techniques solve difficult issues
“Benchmark six sigma black belt training was a great learning experience. The tools and techniques learnt can be used in different segments to solve difficult issues.”
Lean Six Sigma Black Belt
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Varsha Suresh
Senior Manager, Tata Consultancy Services
Detailed preparation and analysis appreciated
“The detailed preparation and analysis were key highlights of the training. The examples and topics were well-supported with good explanations.”
Lean Six Sigma Black Belt
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Petros Dounias
Business Improvement Manager, GARMCO Aluminium
Gained Deep Insight into Green Belt Project Management
“A deep insight into managing a Green Belt project was gained through the course’s pace and the expertise of the trainer, making for a great introduction to Six Sigma management.”
Lean Six Sigma Green Belt