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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Pooja B. Desai
Assistant Manager, Finlogic Technologies India Private Limited Surat, India
Engaging and Interactive Course with Humorous Examples Made Learning Enjoyable
“The course was engaging and interactive, enriched with active and humorous examples, making the learning experience enjoyable.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
NAVEENA T B
executive, Tata Advanced Systems
Impactful and Engaging Presentation with Interactive Elements
“The way of presentation was impactful and engaging. I enjoyed the interactive elements that made the learning experience more dynamic.”
Lean Six Sigma Black Belt
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Geeja Bhattacharjee
Senior Manager, Tata Consultancy Services
Excellent Training Methodology with Ample Examples and Revisions
“The training methodology was excellent, offering a wealth of examples and effective revision of topics.”
Lean Six Sigma Green Belt
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Shiladithya Mukhopadhyay
Team Leader Biomedical Engineering, Fortis Hospital and Kidney Institute
Audio-Visual Aids Simplified Complex Concepts
“The use of audio-visual aids in the training enhanced my learning experience by making complex concepts easier to grasp.”
Lean Six Sigma Green Belt
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Prithveesh E
Business Process Lead, Tata Consultancy Services
Highly Relevant Practical Applications with Insightful Mentor Feedback
“The practical applications discussed were highly relevant and fostered a healthy discussion, which was greatly supported by the mentor’s quick and insightful feedback.”
Lean Six Sigma Green Belt
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TAPAS ROY
Tata Consultancy Services
Flexible financial plans impressed
“The flexibility to accommodate a wide range of variations in the financial plans of participants was impressive. This made the course accessible to many.”
Lean Six Sigma Black Belt
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Arjeet Agarwal
Process Improvement Analyst, GARMCO Aluminium
Comprehensive Course with Effective Trainer and Methodology
“The content of the course, trainer, and methodology were what I liked best. The comprehensive approach of the course was very effective.”
Lean Six Sigma Black Belt
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Venkat Ande
Deputy Manager, Tata Sikorsky Aerospace Limited
Exercises reinforced concepts practically
“The numerous exercise problems helped reinforce the concepts learned. Practical exercises made the theoretical knowledge more tangible.”
Lean Six Sigma Black Belt