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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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MOHAN KUMAR
ENGINEER, Vikram Solar
Very interactive sessions enhanced learning experience
“The session was very interactive, greatly enhancing my learning experience. The instructor was very interactive, and I learned a lot about data analysis.”
Lean Six Sigma Green Belt
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Satish Rao
GIS Analyst II, Here Technologies
Practical Explanations, User-Friendly Approach
“The practical way of explaining concepts and user-friendliness were very effective.”
Lean Six Sigma Green Belt
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Karthik Kaliyamurthy
Manager – Coding services, Visionary RCM
Recommended program for all managers
“This program should be attended by all managers”
Lean Six Sigma Green Belt
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Swarup H Furia
Sr. Business Analyst, Here Technologies
Clear Concepts Provided Solid Foundation
“The clear understanding of all concepts provided a solid foundation. The detailed explanations and practical examples were particularly helpful.”
Lean Six Sigma Black Belt
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Yogesh Dubey
Senior Spatial Data Analyst, Here Technologies
Great Sessions with Expert Trainer
“Great Experience, I liked the way sessions were held and topics were arranged to make sure that concepts are getting clear. Trainer was professional and had expertise in all concepts explained. I would look forward to be a part of benchmark for future certifications.”
Lean Six Sigma Green Belt
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Holistic trainers answered all questions thoroughly
“The trainers explain holistically and they answer all the questions in the session, ensuring that no doubts are left unresolved.”
Lean Six Sigma Green Belt
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Mr. Pankaj Prabhakar Bhosale
Sr. Executive – Quality Analyst, Vodafone
New skills learned; clear, commendable instruction
“I have learned some new skills which will enhance my output at work. The course material and clarity provided by the instructor on various subjects and presentation skills were commendable.”
Lean Six Sigma Green Belt
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Joshwa Sanjeev
Hewlett Packard
Excellent Materials Enhanced Learning Journey
“The training materials were excellent, providing a wealth of learning and aiding significantly in my educational journey. The approach was very practical and interactive, enhancing my engagement.”
Lean Six Sigma Green Belt