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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Kruthika.P
Team Leader, Zalaris HR Services India Private Limited
Excellent Course; Measure and Analysis Standout
“The comprehensive nature of the course was excellent, but the measure and analysis phases were particularly standout.”
Lean Six Sigma Green Belt
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ANAND
STUDENT, IIFT
Best Teaching Pedagogy Experienced
“The structure and design of the course, along with its practical implementation, were highly beneficial. The training met all the requirements of a new black belt.”
Lean Six Sigma Black Belt
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Nikhil S Bharadwaj
Student, IIFT
Complete View of Six Sigma Applications
“The manner in which the course was conducted was extremely interactive. This made the learning experience enriching and memorable.”
Lean Six Sigma Black Belt
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Vishal Harshvardhan
Student, IIM Calcutta
Practical Examples with Humor Beneficial
“The practical examples for Six Sigma methodologies given by the instructor coupled with an excellent sense of humor! My only regret is that I should have joined the course a year back.”
Lean Six Sigma Green Belt
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Sanjib Kalita
Student, IIM Ranchi
Exceptional Materials and Trainer; Valuable Insights
“The course materials and the trainer were exceptional, particularly in explaining hypothesis testing, which I found invaluable.”
Lean Six Sigma Green Belt
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Gaurav Singh
Student, IIM Rohtak
Simplified Learning of Six Sigma Green Belt
“My objective was to learn about Six Sigma green belt processes. The simplified and fun learning approach made the experience enjoyable and effective. This was a great course with excellent faculty, and I’m excited to apply what I’ve learned in my projects.”
Lean Six Sigma Green Belt
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Prashant Takker
Student, IIM Rohtak
Interactive Sessions Enhanced Learning Experience
“The interactive sessions and the use of technology while learning were valuable additions to the course. Initially six sigma course looks like an unbreakable hard rock But Hardrock will get converted into an ice-breaker through innovative facilitation”
Lean Six Sigma Green Belt