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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Gurijala Prasanna Anjaneya Raju
Assistant Manager, DST Worldwide Services
Live Examples Made Learning Dynamic
“The facilitator’s approach of using live examples made the learning process dynamic and highly effective, making it one of the best training experiences I have had.”
Lean Six Sigma Green Belt
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Subash Chandar Venkatesan
Six Sigma Coordinator, DUFIL
Instructor Used Day-to-Day Examples to Clarify Concepts and Relevance
“The course instructor’s way of integrating our day-to-day life examples into the teaching made the concepts much clearer and more relevant, illustrating that Lean Six Sigma is deeply integrated into everyday business processes.”
Lean Six Sigma Green Belt
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Satheesh Jayanna
Deputy Manager – QA QMS, Starrag India Private Limited
Exceptionally Good Training Methodology for Complex Topics
“The training methodology employed was exceptionally good, making complex topics understandable.”
Lean Six Sigma Green Belt
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SELLAKKARTHIKEYAN
Deputy Manager, EBM PAPST India Private Limited
Course Structure and Instructor’s Explanation Made Concepts Understandable
“The course structure and the way the instructor explained everything made it easy to understand complex concepts.”
Lean Six Sigma Green Belt
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Ravindra V Peddi
Team Leader, State Street
Real-World Examples Made Concepts Relatable and Tangible
“Real-world examples made the concepts relatable, turning abstract Six Sigma methodologies into tangible tools for personal and professional growth.”
Lean Six Sigma Green Belt
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Rupali Barman
Buisness Relationship Executive, Sterling Information system
In-Depth Concepts Provided Comprehensive Understanding
“The course covered concepts in depth, providing a comprehensive understanding of the subject matter which I found invaluable.”
Lean Six Sigma Green Belt
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Namrata Bhojwani
Associate Process Manager, eClerx
Training Management Was Very Efficient; Personal Attention to Doubts
“The training management was very efficient. The training will make you feel confident about the methodology due to the extensive examples and personal attention given to doubts.”
Lean Six Sigma Black Belt
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Arpit Verma
Executive, Strides Shasun Limited
Well-Structured Content and Explanation Appreciated
“The content and the mode of explanation were well-structured, allowing me to appreciate the good job done by the faculty in delivering the material.”
Lean Six Sigma Green Belt