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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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VINAY ARORA
Deputy Director, S&P Global
Excellent Training Method Made Concepts Easier
“The training method and the way sessions were planned and conducted were excellent. It made understanding and applying Six Sigma concepts much easier.”
Lean Six Sigma Black Belt
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Deva Priya Dharshini J V
Team Lead, Conduent
Instructor’s Real-Life Examples Were Particularly Valuable
“The instructor’s excellence in delivering real-life examples that related directly to our work was particularly valuable.”
Lean Six Sigma Green Belt
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PULKIT BHALOTIA
MANAGING DIRECTOR, SAI Corporation
Comprehensive Course Provided Thorough Understanding
“The course was comprehensive and touched on every aspect needed for thorough understanding, making it highly beneficial. “
Lean Six Sigma Green Belt
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Lokesh R
Engineer, Sanmina Corporation
Practical Course Provided Clear Process Improvement Insights
“The practical nature of the course resonated well with me, providing clear insights into process improvement through well-explained examples.”
Lean Six Sigma Green Belt
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Sahil Malik
Operational Manager, CPA Global
Best Training Attended So Far
“Best training I have attended so far !!”
Lean Six Sigma Green Belt
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Selvaraj Ramasamy
Head – Process Quality, SBI Life insurance
Exceptional Teaching Made Complex Subjects Accessible
“The quality of teaching was exceptional, making complex subjects accessible and engaging.”
Lean Six Sigma Green Belt
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Subha Vaidyanathan
Director, SCIO Health Analytics
Excellent Coaching; In-Depth Knowledge from Team Exercises
“The teaching method made understanding quality aspects easy, and the coaching was excellent. The team exercises and presentations on DBR, Vision and Mission, and Hoshin Kanri provided in-depth knowledge on the application of various deployment methods.”
Lean Six Sigma Green Belt
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Anand Gopal Anaspure
Manager, Danfoss
Systematic Approach Using Statistical Tools Enlightening
“Dealing with challenging areas through a systematic approach using statistical tools was particularly enlightening. The session was interactive, and all queries were effectively resolved, making the training material very useful.”
Lean Six Sigma Green Belt