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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Devangi Jatakia
29/04/2018
Quality Manager, Wipro
Excellent examples, topic coverage, and supportive staff
The examples used, coverage of topics, and time management were excellent. The supportive staff and the instructor have great command and knowledge, which helped in solving queries and clearing doubts. Being part of Benchmark and the program is truly amazing.
Lean Six Sigma Green Belt
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NAYAN ANIL ZOPE
29/04/2018
Engineer, Vertiv Energy Private Limited
Well-chosen topics and contents
“The topics and contents were well-chosen.”
Lean Six Sigma Green Belt
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SENTHILVEL THEAGARAJAN
29/04/2018
PRODUCTION MANAGER, NIRx Medizintechnik GmbH
Outstanding Instructor Training Delivered Effectively
“The instructor training was outstanding.”
Lean Six Sigma Green Belt
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VIMAL RAJ
29/04/2018
SENIOR COMPLIANCE ANALYST, PAYPAL India Private Limited
Instructor Clarified Process; Gained Good Knowledge
“The instructor gave a clear picture of the process. I gained good knowledge about Six Sigma processes.”
Lean Six Sigma Green Belt
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Anudnya Churi
29/04/2018
Assistant Manager, Edelweiss Financial Services
Helpful Examples and Tables Enhanced Understanding
“Examples and tables used for explaining topics were very helpful.”
Lean Six Sigma Green Belt
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Maharajan
29/04/2018
Team Leader, Hapag Lloyd
Exceptionally Well-Explained Course Content with Clear Insights
“The course content was exceptionally well-explained, and the explanations were clear and insightful.”
Lean Six Sigma Green Belt
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Sagayaraj Joseph
29/04/2018
Associate Client Manager, RR Donnelley
Use of Graphs Was Particularly Helpful
“The use of graphs was particularly helpful.”
Lean Six Sigma Green Belt
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VIJAY S
29/04/2018
Asst. Manager, Exela Technologies
Effective Approach
“The approach was effective.”
Lean Six Sigma Green Belt