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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Arjun Kumar Sahu
07/08/2018
Manager, Quality Assurance, Coca-Cola
Effective Training for All Levels
This is a highly effective training program, suitable even for participants who use the tools without prior foundational knowledge, making complex concepts accessible and practical.
Lean Six Sigma Green Belt
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Soumitra Paul
07/08/2018
Vendor Manager, Coca-Cola
Effective Course with Practical Tools
The course was highly effective, offering extensive use of statistical tools and relevant examples that made the concepts practical and easy to apply.
Lean Six Sigma Green Belt
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Sanjay Anand Malik
07/08/2018
Team Lead, Coca-Cola
Excellent Delivery and Structured Content
The trainer’s delivery was outstanding, and the course content was well-structured, making the learning experience clear, engaging, and effective.
Lean Six Sigma Green Belt
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Richa Prakash Dwivedi
22/07/2018
Project Manager, Deutsche Bank
Detailed Explanations Made Benchmark the Best Institute
“The detailed explanation of concepts provided a deeper understanding. Benchmark is the best institute for GB and BB training.”
Lean Six Sigma Black Belt
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Divya Rekhi
22/07/2018
Senior Manager, Aegis
Effective Sessions: Clear Examples, Engaging Interaction
“The explanation of content using relevant and simple examples and illustrations helped in better understanding. The two-way communication kept the sessions interesting and engaging.”
Lean Six Sigma Black Belt
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PONRAJ PERISWAMI
22/07/2018
Deputy General Manager – SCM, Cole Parmer India Private Limited
Simplified Teaching with Examples Made Learning Accessible
“The use of examples and effective communication greatly helped in understanding Lean Six Sigma. The simplified way of teaching made the training very accessible.”
Lean Six Sigma Black Belt
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Prajakta Joshi Tawde
22/07/2018
Manager, Vodafone
Outstanding course conduct; simplified concepts with excellent coaching
“The way the course was conducted and the concepts were simplified for easier understanding was outstanding. Parag’s teaching and coaching skills are excellent, and I really enjoyed the sessions.”
Lean Six Sigma Black Belt
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Akshay Upendra Salvi
22/07/2018
Group Manager, WNS Global Services
Clear, easy explanations enhanced concept grasp and application
The clarity and ease of explanation in the training were impressive. The approach made the concepts easy to grasp and apply.
Lean Six Sigma Black Belt