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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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KRISHNA PRASAD
09/09/2018
Senior Team Manager, Shell
Experienced Facilitators Ensured Seamless Knowledge Transfer
“The facilitators’ experience and their content knowledge were very effective. The knowledge transfer was seamless and very informative, making the course content very valuable.”
Lean Six Sigma Black Belt
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Vasanth Selvaraj
09/09/2018
Assistant Consultant, Tata Consultancy Services
Outstanding trainers; best for Six Sigma
“The trainers’ skills and the way the program was conducted were outstanding. Benchmark is the best institute for learning the Six Sigma program.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
RAHUL CHOUDHARY
26/08/2018
Team Lead, Tata Consultancy Services
DOE Topic Sparked Interest; High Standards and Awesome Faculty at Benchmark
“I found DOE to be a very interesting topic and I look forward to studying it further. Benchmark Six Sigma has high standards in delivering training, with awesome faculty using modern techniques for explanation and demonstration. Thanks for being an eye-opener for me!”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Sumit Chowdhury
26/08/2018
Integration Analyst, Onprocess Technology
Overall Good Course; Benchmark Best for Learning
“I liked the course overall. Benchmark Six Sigma is the best institute for learning and corporate training.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
MANOJ KUMAR
26/08/2018
AGM, JCB India Limited
Remarkable Teaching Method and Topic Clarity
“The method of teaching and clarity of topics covered were remarkable. The expertise and teaching method in Benchmark Six Sigma are exceptional.”
Lean Six Sigma Black Belt
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Moumita Mukherjee
26/08/2018
Quality Manager, Tata Consultancy Services
Excellent Approach with Insightful Examples and Case Studies on Business Topics
“Business examples, case studies, hypothesis testing, and DOE were all very well shared. Benchmark’s approach is excellent, offering insightful examples and case studies that are highly relevant.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Saguna Saha
26/08/2018
System Engineer, Tata Consultancy Services
Impressive Depth of Topics Advanced My Understanding
“The depth of topics covered in the training was impressive. I really appreciated how Benchmark’s training brought my understanding to an advanced level.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
GOPAL JANA
26/08/2018
MANAGER, VPS Rockland Hospital
Informative, real-world focused Six Sigma training
“I would prefer to refer another person for Six Sigma certification with Benchmark. The training was very informative and focused on real-world applications.”
Lean Six Sigma Black Belt