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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Well-Structured and Delivered Course with Practical Application
“It was a fantastic learning experience, and I am eager to implement some of these concepts.”
Business Modelling Expert
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Good Training; Could Be More Specific
“The Six Sigma Greenbelt training program was good and informative. But I feel it is more generic in training format. It can be more specific.”
Lean Six Sigma Green Belt
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Great Hands-On Upskilling Course with Case Studies
Great hands on upskilling course with handpicked case studies. I will always remember and cherish this upskilling on Business excellence competencies experience for my life time. The way this course has been tailored by the coach and industry veteran Mr. Vishwadeep Khatri is such that he made all of us inquisitive and enthusiastic. Learning from mistakes was the best methodology that was practiced.
Business Excellence Master Black Belt
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Logically Structured Interactive Training Sessions
“The training sessions were structured logically. The trainer had a good level of understanding of the topics and made the sessions very interactive.”
Lean Six Sigma Black Belt
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Soundarya Nagarajan
10/09/2023
Clear Classes; More Basics Needed
“The classes were clear. Could be focused a little more on basics. The training met my expectations but could benefit from more foundational content.”
Lean Six Sigma Green Belt
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Training Was Knowledgeable and Interesting
“Training was absolutely knowledgeable and interesting. The sessions were engaging and informative.”
Lean Six Sigma Green Belt
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Great and Effective Training Session
“It is great and effective training session. “
Lean Six Sigma Green Belt
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Useful Problem-Solving Techniques Learned
“It’s good to join here to learn how to solve problems. The problem-solving techniques were very useful.”
Lean Six Sigma Green Belt