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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Simple Methods Made Concepts Understandable
“Easy and simple methods used, to make syudents from different professional backgrounds understand the topic, relate with practical life examples and systematically planned learning sessions are highlights of Benchmark’s LSSBB program. Thank you.”
Lean Six Sigma Black Belt
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Powerful tool for clarity and exploration.
“This is a very powerful tool that can be used across domains (with some expertise). It can reveal factors/parameters which were overlooked in the past and makes it easy to understand. What starts as an ambiguity becomes a wonderful area explored. The learning is very lucid and ongoing with experts/Seniors combined with Vk.”
Creativity and Innovation Practitioner
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Amazing Topic Coverage with Good Examples and Explanations
“Amazing coverage of the Topics with good examples & Excellent explanations on the concept “
Lean Six Sigma Black Belt
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Enjoyed Training with Knowledgeable Trainer
“I really enjoyed the training and the trainer was knowledgeable. “
Lean Six Sigma Green Belt
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Structured and Interactive Training with Live Examples; Enjoyed Learning
“The overall training session was very structured, informative and was very interactive. The trainer gave us live examples for our easy understanding. It was a great session and really enjoyed the learning. “
Lean Six Sigma Green Belt
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Training enhanced real-time process improvement
“The training was extremely helpful as it enhanced the knowledge that we use in real time based project scenarios related to process improvements. After the training will try to implement more of these to help solve critical issues as a professional.”
Lean Six Sigma Green Belt
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Garima Soni
23/04/2023
BRANCH SALES MANAGER, Piramal Capital & Housing Finance Limited
Awesome Experience with Clear Explanations Provided
“It was an awesome experience, with clear explanations and comprehensive study materials provided.”
Lean Six Sigma Green Belt
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Black Belt Course a Complete Pack on Lean
“The Black Belt Six Sigma Course through Benchmark Six Sigma is Complete pack about learning and implementing the idea of Lean and Waste reduction. Detailed study material and skills of instructor makes it easy to understand and follow the best practices.”
Lean Six Sigma Black Belt




