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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Black Belt Course a Complete Pack on Lean
“The Black Belt Six Sigma Course through Benchmark Six Sigma is Complete pack about learning and implementing the idea of Lean and Waste reduction. Detailed study material and skills of instructor makes it easy to understand and follow the best practices.”
Lean Six Sigma Black Belt
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Vidhya Rathinavelu
23/04/2023
Manager – PEx, Cognizant
Turned into an Innovator Through TRIZ Training
“I turned into an innovator! The content was clear & content delivery was excellent. After this training, I feel TRIZ could be used to solve everyday problems.”
Creativity and Innovation Practitioner
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Amazing Topic Coverage with Good Examples and Explanations
“Amazing coverage of the Topics with good examples & Excellent explanations on the concept “
Lean Six Sigma Black Belt
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Enjoyed Training with Knowledgeable Trainer
“I really enjoyed the training and the trainer was knowledgeable. “
Lean Six Sigma Green Belt
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Structured and Interactive Training with Live Examples; Enjoyed Learning
“The overall training session was very structured, informative and was very interactive. The trainer gave us live examples for our easy understanding. It was a great session and really enjoyed the learning. “
Lean Six Sigma Green Belt
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Training enhanced real-time process improvement
“The training was extremely helpful as it enhanced the knowledge that we use in real time based project scenarios related to process improvements. After the training will try to implement more of these to help solve critical issues as a professional.”
Lean Six Sigma Green Belt
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Innovative Training Linked Ideas to Possibilities
“The training was very much innovative and informative linking our minds to ideas, and possibilities. The tool/ the principles are so detailed that every problem has a possible solution when used in an efficient way. The collaboration during the breakout sessions was impeccable which helped in getting out great simulations. Overall: Very Effective techniques.”
Creativity and Innovation Practitioner
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Problem-solving skills enhanced by Benchmark training.
“provided by Benchmark was an excellent opportunity for me to enhance my problem-solving skills and learn effective techniques to streamline processes. The practical approach and real-life case studies shared during the course were particularly valuable and have equipped me to drive process improvements in my organization. “
Lean Six Sigma Black Belt