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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Sushant Garg
20/09/2023
Hero Housing Finance
Ideas Presented for Process Efficiency
“Ideas for making processes more effective and efficient were well presented through the interactive design of the course.”
Lean Six Sigma Green Belt
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Kanchan Dhankhar
20/09/2023
Hero Fincorp
Learned Waste Elimination Strategies
“I learned strategies to eliminate waste and improve accuracy; overall, the course material was amazing with very engaging sessions.”
Lean Six Sigma Green Belt
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Varsha Panjwani
20/09/2023
Hero Housing Finance
Solid Understanding of Lean Six Sigma Gained
“I gained a solid understanding of Lean Six Sigma methodologies, learning how to undertake projects, identify problems, and apply improvement techniques; the training was very engaging throughout.”
Lean Six Sigma Green Belt
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Bansidhar Sharma
20/09/2023
Hero Housing Finance
Practical Applications for Service Industry Efficiency
“The course offered practical applications tailored for the service industry, helping reduce TAT and costs effectively.”
Lean Six Sigma Green Belt
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Navdeep Arora
20/09/2023
Hero Housing Finance
Importance of Problem Identification Reinforced
“The course reinforced the importance of identifying problems for quality improvement in work settings.”
Lean Six Sigma Green Belt
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Nidhi Saxena
20/09/2023
Hero Housing Finance
Knowledge Gained for Organizational Improvement
“I aim to use the knowledge gained for improving existing processes in the organization; VK Sir’s teaching style was fun, interactive, and impactful.”
Lean Six Sigma Green Belt
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P K DHANUSH
20/09/2023
Hero Fincorp
Insights on Streamlining Processes Gained
“The course provided valuable insights on how to streamline processes using the bell curve method.”
Lean Six Sigma Green Belt
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Paras
20/09/2023
Hero Housing Finance
Improved Time and Project Management Skills
“Improved my time and project management skills through technical methods used for teaching.”
Lean Six Sigma Green Belt