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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Shruti Joshi
20/09/2023
Hero Fincorp
Interactive Sessions Led to Improvements
“Identifying problems and their RCAs (Root Cause Analyses) led to meaningful improvements discussed during interactive sessions.”
Lean Six Sigma Green Belt
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Dharmendra Lakshakar
20/09/2023
Hero Housing Finance
Comprehensive Focus on Process Improvement
“The focus on process improvement was comprehensive, covering essential concepts and techniques.”
Lean Six Sigma Green Belt
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New Tool Boosts Project Management Efficiency
“I learned a new simulation tool that is incredibly useful for completing projects ahead of schedule. This tool’s capabilities have significantly enhanced my efficiency and effectiveness in project management.”
Business Modelling Expert
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Excellent Training; Sessions Highly Informative
“Excellent training and really well explained. The sessions were highly informative.”
Lean Six Sigma Green Belt
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Adegbola Abdulazeez Adekunle
17/09/2023
Logistics officer, Green Packaging
Educative Training Exercise; Time Differences Affected Attendance
“The training exercise was really educative and fascinating, but due to time differences, it was difficult to listen to all through the training, and many times training is missed due to work schedule.”
Lean Six Sigma Green Belt
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Ranjay Kumar
17/09/2023
manager, Insurancedekho.com
Interactive Sessions with Practice Exercises
“Excellent interactive sessions with lots of practice exercises, which enable students to understand all the topics easily.”
Lean Six Sigma Black Belt
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Precise Material with Excellent Clarity and Relevance
“Precise and concise; material is sufficient to clear the examination. The clarity and relevance of the content were excellent.”
Lean Six Sigma Green Belt
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Good Session; Beneficial and Engaging Training
“Overall, it was a good session. The training was beneficial and engaging.”
Lean Six Sigma Green Belt