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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Priti Pravin Salunke
Business Process Lead, Tata Consultancy Services
Best Training with Engaging Methodologies and Knowledgeable Trainer Anurag
“The best part of this course is the methodologies & statistics. It has been the best ever training I attended. Mr. Anurag carries great wealth of knowledge and experience, managing to keep all participants engaged and enthusiastic throughout the four days.”
Lean Six Sigma Green Belt
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Roshelle Anthonette Soares
Manager, Tata Consultancy Services
Instructor’s Methodology with Examples Enhanced Understanding and Application
“The instructor’s methodology, which used everyday examples and case studies, greatly benefited my understanding and application of the concepts in actual projects within my organization. I am very satisfied with the GB training; it was incredibly effective and relatable to daily activities.”
Lean Six Sigma Green Belt
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Siddharth Mudgal
Senior Process Analyst, Tata Consultancy Services
Accessible Training, Thoughtful Course Structure, Significant Contribution.
“The Lean Six Sigma training was made accessible and easy to understand, thanks to the course’s thoughtful structure, contributing significantly to my professional development.”
Lean Six Sigma Green Belt
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TAPAS ROY
Tata Consultancy Services
Flexible financial plans impressed
“The flexibility to accommodate a wide range of variations in the financial plans of participants was impressive. This made the course accessible to many.”
Lean Six Sigma Black Belt
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Arjeet Agarwal
Process Improvement Analyst, GARMCO Aluminium
Comprehensive Course with Effective Trainer and Methodology
“The content of the course, trainer, and methodology were what I liked best. The comprehensive approach of the course was very effective.”
Lean Six Sigma Black Belt
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Venkat Ande
Deputy Manager, Tata Sikorsky Aerospace Limited
Exercises reinforced concepts practically
“The numerous exercise problems helped reinforce the concepts learned. Practical exercises made the theoretical knowledge more tangible.”
Lean Six Sigma Black Belt
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Ashish Prabhakar
Operations Manager, Tech Mahindra
Very well-organized training sessions
“The training was very well organized. The structure and flow of the sessions made it easy to follow and understand.”
Lean Six Sigma Black Belt
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Tridev Biswas
QA Lead, GeBBS Health Care Solutions
Wonderful Experience Expressed Gratitude
“Had a wonderful experience. Thanks”
Lean Six Sigma Green Belt