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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Ajay Singh
Asst. Professor, Raj Kumar Goel Institute Of Technology
Training Modified My Macro-Level Thinking
“This training program has provided me an insight of how macro level situations can be visualized through a micro dimension. It has helped me to modify my approach thinking level by seeing how the world has moved at a very fast pace.”
Lean Six Sigma Green Belt
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Nagaraja Alakunta
Senior Program Manager, Cisco
Daily Examples Helped Understand Concepts
“The daily activity examples helped in understanding the concepts better. The faculty’s approach to addressing issues and emphasizing important points was very effective.”
Lean Six Sigma Black Belt
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RAMADOSS R
Engineer, ReGen Power Tech. Private Limited
Rich Content Delivered by Knowledgeable Instructor
“The content was not only rich and informative but was also delivered by a knowledgeable instructor, making the learning process enjoyable.”
Lean Six Sigma Green Belt
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BALAKRISHNAN PALLATH
Senior Manager – Engineering & Quality, Repair & Return Technology ( India ) Private Limited
Quiz with Real-Time Examples Was Helpful
“The quiz, with lots of real-time examples, was very helpful. It enabled us to understand the concepts clearly and see how they apply to our work.”
Lean Six Sigma Black Belt
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S. ASHOK KUMAR
Executive, RR Donnelley
Training Recognized as Best in Business
“The training is recognized as the best in business for its comprehensive coverage and expert delivery.”
Lean Six Sigma Green Belt
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Rupinder Kaur Narang
Sr Mgr Transactional Service Quality, Convergys
Clear Concepts and Practical Examples Provided Solid Foundation
“The clear understanding of all concepts provided a solid foundation. The detailed explanations and practical examples were particularly helpful.”
Lean Six Sigma Black Belt
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Palani Appavu
Senior Engineer, Sanmina Corporation
Statistical Tools Helpful; Course Exceeded Expectations
“The statistical tools were extremely helpful, and Benchmark Six Sigma’s course exceeded my expectations in imparting knowledge in the green belt course.”
Lean Six Sigma Green Belt
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K.SIVA RAJ
SENIOR ENGINEER, Craftsman Automation Private Limited
DMAIC Process Principles Covered Excellently, Enhanced Abilities
“The learning of DMAIC process principles was excellently covered, enhancing my analytical abilities.”
Lean Six Sigma Green Belt