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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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SANTOSH Y. GAWALI
Senior Manager, Ericsson
Innovative and Engaging Training Methods Made Learning Enjoyable
“The training methods used were innovative and engaging, making learning both effective and enjoyable.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Tushar Kanthi GUha
Lead Quality, Sutherland
Comprehensive and Informative Course Content Provided
“The course content itself was very comprehensive and informative.”
Lean Six Sigma Green Belt
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Tarun Arora
Quality Systems Coordinator, Evraz Inc
Top-Notch Course Construction and Presentation Offered Best Learning
“The Six Sigma course construction and presentation were top-notch, offering one of the best learning experiences with relevant and well-explained references.”
Lean Six Sigma Green Belt
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AHMED HUSSAIN
Technical Accountant, Swiss Re India Private Limited
Practical Exposure to Six Sigma Tools Made Learning Impactful
“The practical exposure to Six Sigma tools and the structured approach adopted by the course made the learning experience highly effective and impactful.”
Lean Six Sigma Green Belt
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Keerthana Dhayalan
Sr.Quality Assurance, Exela Technologies
Commendable Teaching Style Made Complex Topics Understandable
“The teaching style was commendable; it was clear, engaging, and made complex topics understandable.”
Lean Six Sigma Green Belt
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Sanket Shambharkar
Student, Symbiosis Institute of Telecom Management
Fantastic Learning Experience; Time Flew By During 4-Day Course
“It was a fantastic learning experience at benchmark, 4 days whistle past like 4 hours…”
Lean Six Sigma Green Belt
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KUMARAVEL B
Assistant Manager Quality, EXL Global
Well-Thought-Out Training Layout with Valuable Topic Coverage
“The layout and organization of the training were well thought out. The comprehensive coverage of topics was particularly valuable.”
Lean Six Sigma Black Belt
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Akanksha Arora
Senior Associate, EY
Use of Minitab and Examples Illustrated Practical Application of Theories
“The usage of Minitab and examples throughout the course helped illustrate the practical application of the theories taught.”
Lean Six Sigma Green Belt