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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Rupali Barman
Buisness Relationship Executive, Sterling Information system
In-Depth Concepts Provided Comprehensive Understanding
“The course covered concepts in depth, providing a comprehensive understanding of the subject matter which I found invaluable.”
Lean Six Sigma Green Belt
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Arpit Verma
Executive, Strides Shasun Limited
Well-Structured Content and Explanation Appreciated
“The content and the mode of explanation were well-structured, allowing me to appreciate the good job done by the faculty in delivering the material.”
Lean Six Sigma Green Belt
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Albert Marian Dsouza
Operations Manager, Ecom Support Private Limited
Interactive Training with Great Trainer
“It was a very interactive training and great trainer. Looking forward to apply the knowledge that I gained during this training.”
Lean Six Sigma Green Belt
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Yadav Shankarnath Pradipprasad
Quality Engineer, Stulz India Private Limited
Excellent Teaching Approach Fostered Engagement
“The general teaching approach was excellent, fostering a deeper understanding and engagement.”
Lean Six Sigma Green Belt
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Neenu G
Manager, Eli Lilly Services India Private Limited
Great Session Associating Concepts with Practical Scenarios
“Great session, I was able to associate the concepts with the practical life scenarios that I have encountered . This is a great value add to my skill-set.”
Lean Six Sigma Green Belt
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Hasnain N Patel
Customer Affairs Supervisor, Emirates airlines
Trainer’s Real-Life Examples Clarified Basic Tools and Statistics
“PM’s way of explaining all concepts with real-life examples brought a clarity to the basic tools and statistics that I hadn’t experienced before. I am now eager to play with data by these tools, especially in my work domain of Sales & SCM.”
Lean Six Sigma Green Belt
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Gowri.S
Assistant Manager, Sundaram Business Services
Beneficial Measure, Analyze, Improve Phases Explained
“The Measure, Analyze, and Improve phases, along with the trainer’s subject knowledge, were very beneficial. The practical approach helped solidify my understanding.”
Lean Six Sigma Black Belt
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Nurdeen HM
Senior Director, Sutherland
Well-Planned Training Structure with Supporting Examples
“The structure of the training was excellent. It was well-planned and easy to understand, with numerous examples to support the concepts.”
Lean Six Sigma Black Belt