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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Dipali Yadav
Project Leader, Here Technologies
Helpful GB Training with Knowledgeable Trainer
“Six Sigma Green Belt training is very helpful to understand and improve processes in a structured manner. Trainer perceives excellent knowledge of the subject. Great sessions with impactful learning. Keep up the great work….”
Lean Six Sigma Green Belt
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Abdul Ravoof Maktedar
Senior Manager Operation, Velocity Tech-Sol India private limited
Excellent content, method, and informative trainer
“The content, training method, and trainer were excellent and very informative.”
Lean Six Sigma Green Belt
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Anuj Saraswat
Assistant Manager – QA, Vertiv Energy Private Limited
Great classroom experience; misconceptions cleared
“Great experience in classroom with practical examples. Cleared many misconception about the topic.”
Lean Six Sigma Green Belt
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Baikunth das
Section lead, Vikram Solar
Focus on reducing variances and problem-solving
“The focus on reducing variances and problem-solving techniques was extremely beneficial and enhanced my understanding of Six Sigma.”
Lean Six Sigma Green Belt
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PHANI KUMAR NIBHANUPUDI
Sr.Manager, Virtusa Consulting
Interactive sessions with practical industry examples beneficial
“The interactive sessions and the teaching approach of giving practical examples from various industries were very beneficial. The training provided a comprehensive understanding of the subject.”
Lean Six Sigma Black Belt
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Farooq Pathan
Vodafone
Outstanding trainer ensured detailed concept understanding
“The trainer is outstanding. Great course material and they way it was explained was to make sure that each individual participant understands the concept in details.”
Lean Six Sigma Green Belt
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Sharmishta Dey
Senior officer, Volvo India Private Limited
Relatable examples provided superior Six Sigma introduction
“My training journey began with relatable real-world examples, serving as a superior introduction to the profound world of Six Sigma.”
Lean Six Sigma Green Belt
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Nagaarjun Sridhar
Applications Specialist, Waters India Private Limited – TA Instruments Division
Excellent mentoring; applied robust methods to problems
“It was an excellent mentoring training session. We learnt how to apply the robust methods in order to tackle the business/industrial problems. I thoroughly enjoyed the course.”
Lean Six Sigma Green Belt