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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Shiva Chhetri
Tata Consultancy Services
Tools and techniques solve difficult issues
“Benchmark six sigma black belt training was a great learning experience. The tools and techniques learnt can be used in different segments to solve difficult issues.”
Lean Six Sigma Black Belt
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Varsha Suresh
Senior Manager, Tata Consultancy Services
Detailed preparation and analysis appreciated
“The detailed preparation and analysis were key highlights of the training. The examples and topics were well-supported with good explanations.”
Lean Six Sigma Black Belt
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Petros Dounias
Business Improvement Manager, GARMCO Aluminium
Gained Deep Insight into Green Belt Project Management
“A deep insight into managing a Green Belt project was gained through the course’s pace and the expertise of the trainer, making for a great introduction to Six Sigma management.”
Lean Six Sigma Green Belt
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Meenakshi Pramod.D
Sr.Executive, Tata Sky
Quizzes enhanced understanding; good institute
“The quizzes enhanced my understanding and solidified the knowledge, showing why this is a good institute to learn from.”
Lean Six Sigma Green Belt
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Madhuri Hawale
Sr. Team Leader – Coding Operations, GeBBS Health Care Solutions
Four-Day Training with Practical Examples Made Impactful Learning
“I completed the training in just four days, and the practical examples provided by the trainers made it a more impactful learning experience.”
Lean Six Sigma Green Belt
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Ms
R&D, Tega Industries Limited
Interactive, engaging teaching made sessions enjoyable
“The interactive and engaging teaching style made the training sessions not only informative but also enjoyable.”
Lean Six Sigma Green Belt
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Udipta Shankar Das
Sr. Manager, Genpact
Clear Concepts and Applications Delivered Excellently
“The concept explanations and applications were excellently delivered, making it easy to understand how to apply them in real situations.”
Lean Six Sigma Green Belt
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Harsh Pratap
Manufacturing Executive, Glaxo Smithkline Consumer Health care Limited
Training Clubbed with Activities; Practical Aspects Highlighted
“Training was stupendously clubbed with a lot of activities related to Lean Six Sigma. Various practical aspects were also touched upon which we are looking forwards to implementing at our workplaces. Content is great and so was the trainer. Keep up the Good work!”
Lean Six Sigma Green Belt