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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Sudhanshu Dwivedi
Assistant Manager, BSES Rajdhani Power Limited
Comprehensive Explanations Ensure Career Advancement
“Learning to improve processes and solve problems has been elevated by the comprehensive explanations about the topics, ensuring my career advancement within my organization.”
Lean Six Sigma Green Belt
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M.Ayyappan
Senior Engineer, Poclain hydraulics
Insightful Phase Analysis; Recommend Benchmark’s Methodology
“Analyzing the phases was particularly insightful, and I am keen to recommend Benchmark Six Sigma publicly for their methodical approach.”
Lean Six Sigma Green Belt
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Shraddha Babanagar
Senior Executive Trainer, Cafe Coffee Day
Interesting Workshop Gained a Lot of Knowledge
“Workshop was interesting, grabbed lot of knowledge. For me every topic was new.”
Lean Six Sigma Green Belt
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Kiran Janardan Thakur
Assistant Manager, Portescap India Private Limited
Instructor’s Clear Examples Aided Understanding
“The instructor’s examples were incredibly clear and made understanding the concepts much easier.”
Lean Six Sigma Green Belt
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Jaspal
Business Analyst, Capgemini
Informative Sessions and Great Experience
“Lot of informative sessions and good course material with a great experience.”
Lean Six Sigma Green Belt
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SAGAR SHEKHAR
HR- TRAINER, Capita India Private Limited
Thoughtfully Designed and Effective Training Approach
“I was very impressed with the training approach, which was thoughtfully designed and effective.”
Lean Six Sigma Green Belt
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YADHU KRISHNA T S
PRODUCTION MANAGER, PROTO D Engineering
Course Met Expectations Perfectly
“Everything about the course was fine, meeting my expectations perfectly.”
Lean Six Sigma Green Belt
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Fidalis jeron lobo
Manager, Pune Instrumentation
Exemplary Coaching with Real-Life Examples
“The coaching mechanism employed was exemplary, incorporating real-life examples that greatly enhanced learning.”
Lean Six Sigma Green Belt