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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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SMITHA VIVEKANANDAN
Hindustan Tyres
Engaging and Informative Interactive Sessions
“The interactive class sessions were very engaging and informative.”
Lean Six Sigma Green Belt
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Jia P Talreja
Willis Towers Watson
Well-structured training with clear explanations
“The well-structured training, combined with clear explanations, made learning enjoyable and effective.”
Lean Six Sigma Green Belt
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Priya S
Senior Trainer, Home Credit
Easy-to-Understand Content Applied Quickly
“The content was easy to understand, which helped me quickly apply what I learned.”
Lean Six Sigma Green Belt
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Bishakh Chanda
Associate – Operations, Wipro
Exceeded expectations; enriching Lean Six Sigma training
“I had a huge lot of expectations when i registered for the Lean Six Sigma Green Belt training program. All my expectations were exceeded by Benchmark Six Sigma. The trainer who conducted the workshop was seamlessly and effectively delivered the training and the knowledge about lean six sigma and it’s concepts along with it’s cross-industrial application. The whole program was highly enriching and helped me in developing my skills and knowledge.”
Lean Six Sigma Green Belt
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Vastupal
Executive, Honda Cars India Limited
Beneficial Hypothesis Testing with Examples
“The section on hypothesis testing was highly beneficial, and the examples given by Parag Sir were easy to follow and helped me understand complex concepts.”
Lean Six Sigma Green Belt
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Himani P Dubey
HR Manager, Hotel Centre Point
Promising Learning Curve with Excellent Materials
“Acquiring knowledge about Six Sigma and statistical tools through the course has set me on a promising learning curve, supported by excellent study materials and teaching methods.”
Lean Six Sigma Green Belt
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sushant nagpal
Asst Manager, Wipro
Outstanding training techniques and classroom engagement
“The training techniques and classroom engagement were outstanding. It made understanding and absorbing the concepts much easier, almost like a fun event for those six days.”
Lean Six Sigma Black Belt
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Ruchika Sehdev
Service Excellence Consultant, Hewlett Packard
Practice Projects Aided Real-World Application
“The practice projects were instrumental in applying what we learned in a real-world context.”
Lean Six Sigma Green Belt