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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Maria Roshini.S
Student, Amrita School of Business
Relevant examples enhanced session and understanding.
“The examples quoted during class sessions were relevant and made the session interesting, enhancing the training atmosphere and my understanding.”
Lean Six Sigma Green Belt
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Saradha Sankaranarayanan
Senior Project Manager, Micro Focus
Impressed with Trainer’s Explanation and Handling Sessions
“I was very impressed with the trainer and the way he explained and handled the sessions.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
SATHISH KUMAR S
DEPUTY MANAGER, Anabond Limited
Excellent Educational Experience from High Quality Factors
“The quality of faculty, the learning environment, and the course materials were all top-notch, contributing to an excellent educational experience.”
Lean Six Sigma Green Belt
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Bikash Verma
Data Analytics, ANZ Limited
Ideal Platform for Initiating Personal Change
“Great platform to start the change journey for one self.”
Lean Six Sigma Green Belt
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K.SIVA KUMAR
DEPUTY MANAGER, MOTHERSON AUTOMOTIVE TECHNOLOGIES AND ENGINEERING
Highly Informative Teaching and Learning Experience
“The teaching and learning experience were very good and highly informative.”
Lean Six Sigma Green Belt
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Pronab Mukherjee
Associate Manager & Zonal Head, Apollo Munich Health Insurance Co. Limited
Course: Well-structured, example-rich, effective learning.
“The course was very well-conducted. The structured approach and extensive examples used made the learning process smooth and effective.”
Lean Six Sigma Black Belt
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Amlan Dutta
Data Scientist, Applied Materials
Project Charter critical for Green Belt projects.
“The creation of the Project Charter, as well as the roles and responsibilities explained, were crucial for our Green Belt projects.”
Lean Six Sigma Green Belt
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Celin Jacob
Manager:Nursing Education & Quality, Aster Medcity
Effective Six Sigma Course with Practical Teaching
“With the crisp content of the course and the instructor’s excellent subject knowledge, I gained valuable information on Six Sigma that I can use for daily process improvements. His method of teaching through practical examples made the concepts resonate well with me.”
Lean Six Sigma Green Belt