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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Vivek Kumar Pandey
Sr. Engineer Innovations, Kunstocom India Limited
Interactive Session Boosted Skills and Knowledge
“Trainer has depth knowledge of the topic. Very interactive session , maintained the pace of the training throughout the session learned as expected and it has definitely boosted up my skills.”
Lean Six Sigma Green Belt
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Dayendranath Kevin Kisto
Cement Operations Manager, Lafarge Holcim
Statistical Tools Explained and Applied Effectively
“The way statistical tools have been explained and applied in real-world contexts by Mr. Khatri has been highly effective and enlightening.”
Lean Six Sigma Green Belt
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Priya Shailaja
Sr. Claims Technical Authority Holder, Allianz India
Exceptional Trainer: Clear, Practical, Understandable Communication.
“The trainer’s communication skills and subject knowledge were outstanding. The practical examples shared were simple and from everyday life, making the concepts easy to grasp.”
Lean Six Sigma Black Belt
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Rahul Pandey
Quality Analyst, Allstate India
Adequate Lean Six Sigma Training Provided.
“The Training sessions and content Provided was sufficient to understand Lean Six Sigma.”
Lean Six Sigma Green Belt
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Geetika Mittal
Assistant Manager, Altisource Business Solutions
Effective Stats Teaching Boosts Problem-Solving Confidence
“Although I am not from a Maths background, I found Parag’s way of making all the stats problems easy and interesting quite effective. The clarity in concepts and applications has given me a newfound confidence in my problem-solving abilities.”
Lean Six Sigma Green Belt
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Aparna Nagarajan
Quality Analyst, Lowe’s India
Industry-Related Examples Enhanced Learning Effectively
“The industry-related examples used were highly relatable and enhanced the learning experience, making the session interactive and incredibly effective for practical application.”
Lean Six Sigma Green Belt
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Ranodeep Mukherjee
Student, M S Ramaiah
Impressed by Training Quality and Materials
“I’m impressed by the quality of the training. Wonderful training materials and trainers enhanced the experience.”
Lean Six Sigma Green Belt
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MS SRINIVASA SRIRAJ
PEX Coach, Maersk
Well-Organized Content Conveyed Clearly
“The content was well-organized, and the topics were conveyed clearly. It was easy to share ideas and understand the material at a normal pace.”
Lean Six Sigma Black Belt