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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Amit A. Gundewar
Student, SIIB
Concepts Explained with Real-Time Examples; Lucid Instruction
“The explanation of the concepts with real-time examples made the course informative and engaging. The course material is good. The instructor uses a lucid and comprehensive manner to describe the course and even during continuous four hours, the instructor is in good quality and the material provided also are good.”
Lean Six Sigma Green Belt
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Prakshi Gupta
Student, SIIB
Regular Quizzes Helped Gauge Understanding Effectively
“The quizzes at regular intervals helped me gauge my understanding of the material. Compact and around”
Lean Six Sigma Green Belt
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Hema Pathak
Manager, Diya Online
Incredibly Beneficial Course Across Industry Sectors
“The course was incredibly beneficial, providing valuable insights applicable across various industry sectors.”
Lean Six Sigma Green Belt
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Shruti Gupta
Student, SIIB
Insightful Use of Statistics with Real-Time Examples
“The use of statistics and the analysis of various approaches were insightful. Real-time examples to deliver the concept.”
Lean Six Sigma Green Belt
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DHANANJAY NARAYAN SHERVEGAR
SENIOR EXECUTIVE, Dorf Ketal
Meticulously Outlined Course Facilitated Effective Learning
“The course details were meticulously outlined, which helped me navigate through the learning material effectively.”
Lean Six Sigma Green Belt
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Sourabh Reddy
Student, SIIB
Regular Quizzes Helped Gauge Understanding Effectively
“The quizzes at regular intervals helped me gauge my understanding of the material. Compact and around”
Lean Six Sigma Green Belt
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GOPAL JANA
Quality supervisor, Dr Lal PathLabs
Course Quality Was Very Good, Met All Expectations
“The overall course quality was very good, meeting all my expectations.”
Lean Six Sigma Green Belt
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Charles Sagaya Raj
QAP, Sitel India Limited
Collaborative Team Participation Enriched Learning Experience
“The collaborative team participation during the course made it a more enriching learning experience.”
Lean Six Sigma Green Belt