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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Pratik Joshi
Research Scholar, The Bombay Textile Research association
Practical application suggestions benefit practice
“The practical suggestions on how to apply various concepts effectively will greatly benefit my professional practice.”
Lean Six Sigma Green Belt
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Chandrashekhar Hande
Project Manager, Global Process Management Limited
Relevant Examples Effectively Illustrated Concepts
“The examples used throughout the course were highly relevant and effectively illustrated the concepts being taught.”
Lean Six Sigma Green Belt
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Santosh Kumar
Sr Manager, Thermo Fisher Scientific
Informative BB session; great learning experience
“Thank you Benchmark for an elaborate BB session. Very informative and great learning experience. Look forward to our continued association on any future projects or courses.”
Lean Six Sigma Black Belt
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Pandit Parmeshwar Munde
Associate Manager, Thryve Digital
Minitab examples showed practical relevance
“The Minitab examples used in the course demonstrated practical applications that were directly relevant to my work.”
Lean Six Sigma Green Belt
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Nihar Ranjan Sahu
Student, Goa Institute of Management
Simplified, Fun Approach to Six Sigma Green Belt
“My objective was to learn about Six Sigma green belt processes. The simplified and fun learning approach made the experience enjoyable and effective. This was a great course with excellent faculty, and I’m excited to apply what I’ve learned in my projects.”
Lean Six Sigma Green Belt
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Venugopal Chandramoulie
Project Manager, TIAA
Best trainer made concepts interesting
“The trainer is the best trainer for Six Sigma. His presentation style is excellent, he explains the concepts in detail. He has good sense of humor and makes even boring topic interesting. This training is value add and I recommend this training to others.”
Lean Six Sigma Green Belt
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Dayanand Andurlekar
Digital Initiatives, Business & Process Transformation Consultant, Tokio Marine Group
Engaging, informative course covered all aspects
“The course content was engaging and informative, covering all necessary aspects of the subject.”
Lean Six Sigma Green Belt
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Praveen Paramasivam
Graduate Trainee, Tolaram group
Comprehensive syllabus with real-time examples
“The syllabus coverage was comprehensive, skipping no essential topics and always providing real-time examples that facilitated a deeper understanding of the material.”
Lean Six Sigma Green Belt