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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Godavari Krishna Tulasi Choudhary
PGDM Student, New Delhi Institute Of Management
Early Six Sigma Training Benefits Future Managers
“Management students, if trained in six sigma in the earlier period of their MBA/PGDM course, would become managers who design processes with perfection at all levels.”
Lean Six Sigma Green Belt
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RAUSHAN KUMAR
GBU E2E Lean Manager, IMEA, Atos India
Top-notch, Clear, Concise, Informative Delivery
“The content and the way it was delivered were top-notch. It was clear, concise, and very informative.”
Lean Six Sigma Black Belt
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Souvik Halder
Trainer, NIIT
Excellent Course for Grooming Future Executives
“Excellent approach to groom up new upcoming corporate executives.”
Lean Six Sigma Green Belt
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A.KAVITHA
DEPUTY MANAGER, Aurobindo Pharma Limited
Relevant and Well-Presented Topics
“All the topics covered were relevant and well-presented.”
Lean Six Sigma Green Belt
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Vishnu Prasath
Student, NIT Turuchirapalli
Commendable Teaching and Course Construction Methods
“The teaching and the way the course has been constructed is commendable.”
Lean Six Sigma Green Belt
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VIKRAM SAINI
SR. ROBOTICS PROCESS AUTOMATION CONSULTANT, Automation Anywhere Inc
CONTROL PHASE Explained for Effective Implementation
“The CONTROL PHASE was explained in depth, providing us with a solid understanding of how to implement and maintain the improvements made.”
Lean Six Sigma Green Belt
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Soman Panda
Student, NITIE Mumbai
Fun Learning Techniques Improved Productivity
“Fun-filled learning and simple techniques to improve productivity by reducing re-work. Also, the concept of Quizzes in regular intervals throughout the course will exciting and encouraged healthy competition.”
Lean Six Sigma Green Belt
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Vipindas PC
Business Process Manager, AvlView.com
Balanced and insightful training experience.
“The combination of trainer, course material, and sessions was very well balanced and insightful.”
Lean Six Sigma Green Belt