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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Lean Six Sigma Green Belt Achievement
Successfully completed Lean Six Sigma Green Belt Certification, building strong expertise in problem-solving, process improvement, and data-driven decision-making. Gained practical experience in applying DMAIC methodology (Define, Measure, Analyze, Improve, Control) to optimize processes and enhance efficiency. Acquired hands-on proficiency in root cause analysis, statistical tools, and process mapping to drive quality improvement and waste reduction. Strengthened leadership, team collaboration, and project execution skills to deliver measurable, sustainable results.
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Madhusudhan Deshpande
Junior Technical Officer, Kirloskar Electric company
Problem-Solving Techniques Yield Good Results
“The course taught me problem-solving techniques that impact good results and enabled us to know the best practices for resolving issues through the Six Sigma process.”
Lean Six Sigma Green Belt
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PORSELVAN R
Operations Manager, KONE Elevator
Clear Explanations Made Foundations Accessible
“If you come with zero percent knowledge about Six Sigma, you can still gain immensely. Concepts were clearly explained with practical examples, making the foundational ideas very accessible.”
Lean Six Sigma Green Belt
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Kaushik De
Vice President, Kotak Mahindra
Transformative Learning with Logical Analysis
“Learning to logically analyze problems and find profitable solutions has been transformative. The course’s narrative, packed with exercises and examples, was key to this clarity.”
Lean Six Sigma Green Belt
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Madhura Phadnis
Sr. Process Consultant, L&T Infotech
Course Well Managed by Parag
“The course was very well managed by Parag.”
Lean Six Sigma Green Belt
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Vikram Gunnoo
Lafarge India Private Limited
Interesting Session with Applicable Statistical Tools
“This interesting session where we learned about statistical tools applicable to daily work showed me that this institute provides quality training.”
Lean Six Sigma Green Belt
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Amrapali Rite
Sr. Operations Consultant, Allscripts
Exceptional Training with Detailed Instruction.
“The training was really helpful and as expected. Instructor explained the concepts in detail with examples. One of the best training I have ever attended.”
Lean Six Sigma Green Belt
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Vartika Srivastava
Quality Analyst, Lenskart
Practical Focus Simplified Real-World Problem Solving
“I valued the practical focus of the course, which made it easier to recognize and solve real-world business or product-related problems.”
Lean Six Sigma Green Belt