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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Ruma Khandelwal
Manager- MIS, JLL (Jones Lang LaSalle)
Facilitator Explained Examples Excellently
“The facilitator’s methodology for explaining easy-to-understand examples was excellent.”
Lean Six Sigma Green Belt
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Ashwini Subramani
Process Trainer, AGS Health
Facilitator Simplifies Concepts Enhancing Career Learning.
“The facilitator’s use of day-to-day life examples made complex concepts much easier to grasp, marking the beginning of an enhanced career learning experience.”
Lean Six Sigma Green Belt
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Muruganandam Gurusamy
Supervisor, AGS Health
Effective Teaching Methods Facilitated Deep Understanding
“The teaching methods used were effective, facilitating a deep and practical understanding of the subjects.”
Lean Six Sigma Green Belt
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J Sriharsha Reddy
Executive, Kimberly Clark Lever Limited
Exceptional Delivery Boosted Career Prospects
“The course’s exceptional delivery transformed my perspective on Six Sigma and its application in the workplace. Through simplified explanations and hands-on quizzes, I’ve mastered the techniques necessary to drive significant improvement in any business process. This has not only boosted my career prospects but also instilled in me a profound sense of self-assurance and a clear vision for professional development.”
Lean Six Sigma Green Belt
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MANJUNATH.R. ANGADI
ENGINEER, Kirloskar Electric company
Comprehensive Training Covered Essential Aspects
“The overall training was comprehensive and effectively delivered, covering all essential aspects.”
Lean Six Sigma Green Belt
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Raju Joseph
Senior Operations Manager – HR Services, KONE Elevator
Professionally Designed Course
“The entire course was designed very professionally.”
Lean Six Sigma Green Belt
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Pramod Kumar Sahu
Consultant, L&T Infotech
Very Informative Training Session
“It was a very informative training session.”
Lean Six Sigma Green Belt
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Bikash Khimsura
Special Assistant, Allahabad Bank
Informative Session Inspires Future LSS Black Belt
“Great session! It was very informative and skillful for both personal and for career viewpoint. I enjoyed the whole program and willing to do LSS Black Belt in future.”
Lean Six Sigma Green Belt