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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Balaji C
Process Manager – Junior, KONE Elevator
Detailed DMAIC Phases Enhanced Understanding
“The DMAIC phases were detailed and enriched my understanding, a testament to Benchmark Six Sigma’s excellence in developing practical knowledge.”
Lean Six Sigma Green Belt
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MUNEER JAVED MOHAMMED
EXECUTIVE, Airis Pharma Private Limited
Course: Well-structured, easier understanding and following.
“The course was well-structured, making it easier to follow and understand the material presented.”
Lean Six Sigma Green Belt
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Namrata Prasad Pilikunje
Senior Manager, Kotak Mahindra
Hands-On Practice Enabled Effective Application
“The hands-on practice sessions in Six Sigma provided a complete training experience, enabling me to apply this knowledge effectively in my workplace.”
Lean Six Sigma Green Belt
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Shiny Narayanan
Quality Officer, Al Salama Hospital, Abu Dhabi
Training Key in Lean Six Sigma Success.
“The detailed training and expert teaching were instrumental in tackling complex lean and Six Sigma applications.”
Lean Six Sigma Green Belt
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Vivek Kumar Pandey
Sr. Engineer Innovations, Kunstocom India Limited
Interactive Session Boosted Skills and Knowledge
“Trainer has depth knowledge of the topic. Very interactive session , maintained the pace of the training throughout the session learned as expected and it has definitely boosted up my skills.”
Lean Six Sigma Green Belt
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Dayendranath Kevin Kisto
Cement Operations Manager, Lafarge Holcim
Statistical Tools Explained and Applied Effectively
“The way statistical tools have been explained and applied in real-world contexts by Mr. Khatri has been highly effective and enlightening.”
Lean Six Sigma Green Belt
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Priya Shailaja
Sr. Claims Technical Authority Holder, Allianz India
Exceptional Trainer: Clear, Practical, Understandable Communication.
“The trainer’s communication skills and subject knowledge were outstanding. The practical examples shared were simple and from everyday life, making the concepts easy to grasp.”
Lean Six Sigma Black Belt
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Rahul Pandey
Quality Analyst, Allstate India
Adequate Lean Six Sigma Training Provided.
“The Training sessions and content Provided was sufficient to understand Lean Six Sigma.”
Lean Six Sigma Green Belt