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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Indranil Mukherjee
Manager, Crompton Greaves Limited.
Impressive Course Material and Faculty Representation
“The course material and representation technique of the faculty were impressive. The visual aids and practical examples helped solidify my understanding.”
Lean Six Sigma Black Belt
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Pranali More
Team Lead, CyberTech Systems and Software Limited
Session Thoroughly Explained with Excellent Trainer
“Session was great. Everything was thoroughly explained. Excellent trainer.”
Lean Six Sigma Green Belt
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Yogesh Sharma
Head Quality, Cust Satisfaction and EHS, Schneider Electric India Private Limited
Effective Learning Through Varied Examples; Meticulous Delivery
“Learning through different examples was very effective. The course was structured fabulously and delivered meticulously.”
Lean Six Sigma Black Belt
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M.A.SWARNA
Assistant manager, Scope e-knowledge Private Limited
Beneficial and Well-Prepared Course Materials Provided
“The materials provided in the course were highly beneficial and well-prepared, contributing positively to my learning experience.”
Lean Six Sigma Green Belt
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MANISH SHIROLE
CONTINUOUS IMPROVEMENT EXPERT, Danfoss
Instructor Had Good Teaching Approach
“The instructor had a very good approach towards teaching and making us understand the processes in the simplest way.”
Lean Six Sigma Green Belt
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Dalbir Singh
Senior Executive, Danone Nutricia
Well-Organized Course with Real-World Application
“The course was well-organized and the training was delivered in a way that made it easy to relate concepts to real-world applications.”
Lean Six Sigma Green Belt
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Dom Sebastian Maliackal
Process Excellence – Green Belt Lead, Datamatics
Course Delivered Effectively with Enlightening Sessions
“The course was delivered in a manner that was easy to follow, thanks to Mr. Parag Mehta’s effective teaching style. His sessions were particularly enlightening, providing a broad perspective on Six Sigma applications.”
Lean Six Sigma Green Belt
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Ankur Bhardwaj
Operations Manager, Sharp Techno Constuction Private Limited
Very Good Training Met Expectations
“The training provided was very good and met my expectations.”
Lean Six Sigma Green Belt