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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Papia Cornelius
Cust Exp & Cont Impv Implementation Manager, HSBC
Practical Examples Enhanced Skills Significantly
“The practical examples related to easy consumption reduction were invaluable. They were well-prepared and presented in a way that was easy to understand, truly enhancing my skills.”
Lean Six Sigma Green Belt
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Mozma Yakub Qureshi
Sr. Analyst, WNS Global Services
Thorough Six Sigma methodology understanding ensured by training
“The detailed approach adopted in the training ensured a thorough understanding of the Six Sigma methodology.”
Lean Six Sigma Green Belt
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Usha Rani Dasari
AVP HR PMO, HSBC
Instructor’s Responses Created Comfortable Environment
“The instructor’s responses to queries were satisfactory and helpful. Their approachable and friendly demeanor created a comfortable learning environment.”
Lean Six Sigma Black Belt
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AMIT KUMAR SINGH
PRODUCTION ENGINEER, Huber+Suhner Electronics Private Limited
Well-Designed Course Deepened Six Sigma Knowledge
“The course design was thoroughly thought out, making it a pivotal foundation for anyone looking to deepen their Six Sigma knowledge.”
Lean Six Sigma Green Belt
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Afroz Khan
Project Manager, IBM
Impressed by Practical, Real-World Workshop
“I’m impressed by how the entire workshop was conducted, including practical and logistical arrangements. The practical approach and workshop techniques related to real scenarios were extremely useful.”
Lean Six Sigma Green Belt
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Chanukya Reddy
CEO, Yuva Packaging
Great Training to Implement Six Sigma Techniques
“The training was great and up skill-able with the six sigma techniques to implement.”
Lean Six Sigma Green Belt
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Aaditya Chawla
Student, IIFT
Highly Interactive and Engaging Course Recommended
“The methodology was very interesting. Working in groups and the frequent quiz questions thrown at us kept us interested the whole time.”
Lean Six Sigma Green Belt
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PRASAD T IYER
Senior Manager
Great Learning; Insightful and Engaging Sessions
“The learning experience was great. The training sessions were insightful and engaging.”
Lean Six Sigma Black Belt