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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Siddharth Jain
Student, MDI Gurgaon
Very Good Course for Understanding Lean Concepts
“Very good course to understand the concepts of lean, especially for operations people.”
Lean Six Sigma Green Belt
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Aparna MS
Service Delivery Leader, American Express
Course Simplified with Industry Examples
“The course materials included examples from multiple industries, which made complex ideas easier to understand and apply. The trainer’s ability to connect theory with practical examples made the course material extremely accessible.”
Lean Six Sigma Green Belt
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Anup Dujari
Student, Amity Business School
Most Productive Days in MBA Experience
“This has been a great experience, in fact in my 2 years while doing MBA, these four days will stand out to be the most productive ones.”
Lean Six Sigma Green Belt
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KEVIN PETER
Student, Amrita School of Business
Effective Examples Enhance Engaging, Informative Classes.
“The examples used to explain the topics were perfectly chosen, making the classes extremely interesting and informative.”
Lean Six Sigma Green Belt
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Anitha R
Software Solutions Consultant, Micro Focus
Well-Prepared Materials; Amazing Teaching Techniques
“The materials and classes led by Mayank were exceptionally well-prepared, using amazing teaching techniques that enhanced my understanding.”
Lean Six Sigma Green Belt
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W.Rufus Arunkumar
Student, Amrita School of Business
Challenging Course with High Reward
“The course is rigorous but worth it.”
Lean Six Sigma Green Belt
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Arun Krishnan R C
Assistant Manager, Annexmed Private Limited
Clear and Simple Teaching Enhanced Learning Experience.
“The approach to explaining concepts was straightforward and simplified, which enhanced my learning experience.”
Lean Six Sigma Green Belt