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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Kavitha S
Assistant Manager – Operational Excellence, Omega Healthcare
Interactive, Supportive Training Covered Comprehensive Topics
“The training was interactive, supportive, and excellent overall. The comprehensive range of topics covered was impressive.”
Lean Six Sigma Black Belt
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Mathews Pio. F
Manager, OPT IT Technologies
Interactive Course Advanced Problem-Solving Capabilities
“I wanted to uncover the root causes of business problems and find solutions, and the course’s interactive and enjoyable nature made it an outstanding learning experience. Its well-structured content has undoubtedly advanced my problem-solving capabilities.”
Lean Six Sigma Green Belt
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SATYAJIT DAS
SENIOR MANAGER, BHEL
Structured Course Made Complex Topics Clear
“The knowledge build-up during the course was structured effectively, making complex topics manageable and clear.”
Lean Six Sigma Green Belt
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Abhishek Tulsyan
Assistant General Manager, Orange Renewable Power (P) Limited.
Interactive Session Improved Six Sigma Understanding
“The session was interactive and helped me to understand six sigma better.”
Lean Six Sigma Green Belt
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Anmol Awasthi
Student, BITS Pilani
Clear Basics Established Strong Foundation
“The basics of Six Sigma were laid out clearly, establishing a strong foundation for further learning.”
Lean Six Sigma Green Belt
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Peeyush Uttav
Senior Manager, OYO Rooms
Highly Explanatory Training Provided Comprehensive Understanding
“The training was highly explanatory and detailed. It provided a comprehensive understanding of the subject matter.”
Lean Six Sigma Black Belt
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NEERAJA MOHAN
Student, BITS Pilani
Relevant Examples Clarified Complex Topics
“The examples used throughout the course were relevant and helped clarify complex topics.”
Lean Six Sigma Green Belt
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S.MADHUKAR
HEAD – BUSINESS DEVELOPMENT & SALES – INDIA, Bloom Dekor Limited
Outstanding Practical Examples Enhanced Understanding
“The practical examples provided were outstanding, enhancing my understanding of how to apply Six Sigma techniques in real-world situations.”
Lean Six Sigma Green Belt