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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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ABHAY PATIL
Sr. Manager, IndiaFirst
Fundamental Concepts with Practical Examples Invaluable
“The teachings, based on fundamental concepts and illustrated with practical examples, were invaluable for my understanding.”
Lean Six Sigma Green Belt
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Naresh T
Regional Administration Manager, IndiGenius HR&Staffing Solutions Private Limited
Good Course with Excellent Faculty
“Good Course & Excellent Faculty”
Lean Six Sigma Green Belt
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Arunan Madhavan
Senior Subject Matter Expert, Accenture
Excellent Training Materials Enhanced Learning Experience
“The materials used in the training were excellent and facilitated a good learning experience.”
Lean Six Sigma Black Belt
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Bheeshma Bhardwaj
Manager, Indus Towers
Instructor’s Style Made PE Tools Accessible
“The style of the instructor’s teaching made understanding PE Tools accessible. This has significantly contributed to my knowledge base, equipping me with the skills necessary to utilize these tools effectively.”
Lean Six Sigma Green Belt
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Shaikh Abbas Ali
Senior Manager, Indus Towers
Lean Six Sigma demystified by Benchmark
“My objective was to learn about Minitab and other tools, along with gaining in-depth knowledge of the Measure Phase. The course materials were substantial and made learning Six Sigma concepts much easier, demystifying it in a way that only Benchmark could achieve.”
Lean Six Sigma Green Belt
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Jaydutt Manojkumar Dave
MIS Executive, InfoAnalytica
Excellent Teaching; Doubts Resolved Clearly
“The approach to teaching was excellent; all doubts were clearly and positively resolved, enhancing my understanding of complex topics.”
Lean Six Sigma Green Belt
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Sameer Panjwani
AVP, Accenture
Trainer’s Excellence Meets Green Belt Standards
“The trainer was excellent, offering well-structured and paced learning that met the high standards necessary for Green Belt certification.”
Lean Six Sigma Green Belt
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M.Karthik
Assistant Manager, INZI Controls
Clear Explanations Made Learning Effective
“The Six Sigma topics were explained thoroughly by the faculty, clearing all my doubts with practical and lively examples, enhancing the overall training experience.”
Lean Six Sigma Green Belt