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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Emmanuel Stevan
Quality Analyst, Allscripts / Veradigm
Well-Executed Six Sigma BB Training Session
“Training was great in terms of theory as well as practice. Trainers are very knowledgeable full of humour and examples. Worth spending time with the trainer learning Six Sigma BB as he had all possible answers to questions asked by the team. Handled the entire training in a disciplined manner. Good Job done.”
Lean Six Sigma Green Belt
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Ketan Singh
Team Leader, Almarai Company
Course Integration: Exercises Enhanced Problem Understanding
“The course was perfectly integrated with exercises, which helped me grasp the problems more effectively.”
Lean Six Sigma Green Belt
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Mohammed Tabraz
Global Commodity Manager, LM Wind Power
Trainer Made Six Sigma Simple and Understandable
“Thanks to the trainer 🙂 for making Six Sigma so simple and easy to understand.”
Lean Six Sigma Green Belt
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Prashant Shantaram Palekar
Assistant Manager – Supply Chain, Aluplast India Private Limited
Lean Six Sigma Course’s Impressive Knowledge Delivery
“The depth of knowledge provided in Lean Six Sigma throughout the course was impressive, particularly through the use of clear and effective examples.”
Lean Six Sigma Green Belt
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Sreedhar H
Manager – Quality, Mahindra Aerostructure Private Limited
Training Resolved Queries and Was Descriptive
“Training was very informative it resolved queries and the explanation by the trainer was very descriptive. I really enjoyed taking away knowledge so as to implement it in our projects. Overall experience was excellent.”
Lean Six Sigma Green Belt
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ASWANTH RAJEEV
Manager, Mahindra Susten
Training Was Very Good and Informative
“The training was very good and informative. I found the sessions to be engaging and valuable.”
Lean Six Sigma Black Belt
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Shib Banerjee
Global EHS Manager, Amazon
Benchmark Sets Standard in Course Delivery
“Benchmark in true sense really sets a benchmark in the course delivery style and format. Look forward for the MBB certification as well”
Lean Six Sigma Black Belt
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Varun Dev Maradana
Student, Masters in Ind. Technology
Engaging Course Changed Lives with Six Sigma
“The way the course conducted was awesome. Highly lively and humorous. Doesn’t matter professional or personal, lives can be changed with Six Sigma.”
Lean Six Sigma Green Belt