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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Lakshminarasimhan P
Director, Sutherland
Exceptional Clarity and Logical Reasoning with Insightful Examples
“The clarity and logical reasoning provided in the training were exceptional. The examples used gave more insight into the concepts and their applications.”
Lean Six Sigma Black Belt
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Harish Segaran
Operation Analyst, Equiniti India
High Standard Professionalism Was Motivating
“The professionalism displayed throughout the course was of a high standard and very motivating.”
Lean Six Sigma Green Belt
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Sangeeta Ajgaonkar
Associate Manager – Business Analyst, Sutherland
Straightforward and Well-Organized Certification Process
“The certification process was straightforward. It was well-organized and easy to follow, ensuring a smooth completion.”
Lean Six Sigma Black Belt
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Sunil Vashisth
Director, Swami Vivekanand High School
Precise Workshop Material; Supportive Trainer Cleared Doubts
“The workshop material was very precise and covered everything.The trainer was very supportive and helpful in clearing all the doubts.”
Lean Six Sigma Green Belt
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Neelima Kankanampati
Program Manager, Excelra Knowledge Solutions
Practical Applications Demonstrated Six Sigma’s Versatility and Effectiveness
“The practical applications used in the course demonstrated the versatility and effectiveness of Six Sigma.”
Lean Six Sigma Green Belt
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KALAVATHY J ELANGO
Principal Investigator/Senior Manager, Syngene International
Practical Integration of DMAIC Methodology Appreciated
“The use of DMAIC was well integrated and practical.”
Lean Six Sigma Green Belt
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Swapnil Dandekar
Manager – Quality and Process Excellence, EXL Global
Great Training with Amazing Content and Knowledgeable Trainer
“Overall it was a great training and content as well as the knowledge of trainer was amazing.”
Lean Six Sigma Green Belt
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Aadithyan T G
Student, T A Pai Management Institute
Highly Effective Practical Examples Demonstrated Principles
“The practical examples used throughout the course were highly effective in demonstrating the Six Sigma principles in action.”
Lean Six Sigma Green Belt