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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Jayesh R Kamath
Asst Manager, Sharon Solutions Limited
Crisp and Well-Organized Syllabus
“The syllabus was crisp and well-organized.”
Lean Six Sigma Green Belt
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Pradeep Chandrashekar
Sales Support Supervisor, Dell
Interactive Sessions with Real Scenarios Made Learning Rich
“My goal was to acquire knowledge and methodology from the Six Sigma Green Belt, and the interactive sessions packed with real scenario examples made this a rich learning experience. It was definitely worth the time and money I invested.”
Lean Six Sigma Green Belt
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Gayathri M
Student, SIIB
Real-Life Examples Made Concepts Easy; Great for SCM Students
“The way the lectures were taught, particularly the use of real-life examples, made the concepts easy to understand and apply. As an SCM student, I could understand the terms in detail and the basics of Business Statistics. This course was a great learning experience.”
Lean Six Sigma Green Belt
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Sagar Dineshbhai Mehta
Student, SIIB
Continuous Practice Solidified Understanding; Improved Decision-Making Skills
“The continuous practice of the concepts helped solidify my understanding. A lot of scope of improving in decision making”
Lean Six Sigma Green Belt
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ABHISHEK
Student, DOMS, IIT ROORKEE
Course Improved Professional Skills and Effectiveness
“The course significantly improved my skills, making me more effective in my professional role.”
Lean Six Sigma Green Belt
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Alok Singh
Student, SIIB
Good Mix of Humor and Seriousness Aided Understanding
“A good mix of humor and serious thoughts in class helped in better understanding of the course as a whole.”
Lean Six Sigma Green Belt
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Swapnil Shankar Sathe
AM. Planning, Dorf Ketal
Unparalleled Guidance Improved Quality and Revenue
“Benchmark offers unparalleled guidance, ensuring I can utilize principles to improve quality and revenue generation in my organization.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Sanjay Joshi
General manager, SilverDust
Benchmark Is the Best for Training
“East or west benchmark is the best.”
Lean Six Sigma Green Belt




