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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Kazi Saiful Islam
Senior Executive, Emami
Relevant and Well-Taught Topics with Real-Life Examples
“The sessions and topics discussed were relevant and well-taught, using real-life examples to illustrate teaching points.”
Lean Six Sigma Green Belt
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Vijay Reddy
Design Engineer, Emug Technologies
Training Went Well with Interactive and Interesting Examples
“The training went really well. It was good learning such new concepts. The Trainer is interactive and came up with interesting examples. 100% worth it, looking forward to apply them.”
Lean Six Sigma Black Belt
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NAMRATA SHARMA
Assistant Manager, SunEdison
Course Highly Relevant to Professional Development
“I found the course highly relevant to my professional development and would recommend it to others looking to enhance their skills.”
Lean Six Sigma Green Belt
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PRAVEEN KUMAR
ASSISTANT STORE MANAGER, Enhance Oman
Methodical and Easy-to-Understand Teaching Enhanced Learning
“I appreciated the teaching style, which was both methodical and easy to understand, enhancing my learning experience.”
Lean Six Sigma Green Belt
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Karthy Pandy.MS
Lead-Quality, Sutherland
Invaluable Fundamentals of Six Sigma with Practical Minitab Exercises
“Learning the fundamentals of Six Sigma from this course, with practical exercises on MiniTab, has been invaluable, making it the best place to grasp the essentials with real-life examples.”
Lean Six Sigma Green Belt
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Arun Kumar Sundaram
HR and Payroll Specialist, Equiniti India
Practical Training Allowed Direct Application to Real Projects
“The training felt like on-the-job training; it was practical and allowed me to apply what I learned directly to real-world projects, enhancing my understanding of each concept phase.”
Lean Six Sigma Green Belt
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Sarulatha SanthoshKumar
Trainer, Sutherland
Concepts Explained in Layman’s Terms for Easy Understanding
“Examples were explained in layman terms, making the concepts accessible and easy to understand.”
Lean Six Sigma Green Belt
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SUNIL KUMAR
DIRECTOR, Swami Vivekanand High School
Basic Understanding of Quality Processes Improved Skills
“Gaining a basic understanding of quality processes has significantly improved my skills, thanks to the excellent training materials and communication skills of the instructor.”
Lean Six Sigma Green Belt