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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Avishek Sengupta
19/11/2017
Consultant, Cognizant
Well-Structured Training Made Learning Seamless
“The training was well-structured. This organized approach made the learning process seamless and easy to follow.”
Lean Six Sigma Black Belt
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Shrikant Angre
17/09/2017
Assistant Vice President – Operations, Ugam
Interactive sessions and humble trainer enhanced learning
“The interactive sessions, quizzes, real-life examples, and the very humble trainer made the training highly engaging. This interactive approach greatly enhanced my understanding and retention of the material.”
Lean Six Sigma Black Belt
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Sumeet Umesh Pujari
17/09/2017
Sr. Associate Manager, Sutherland
Well-Designed Course Structure Made Learning Smooth
“The course structure was well designed, making the learning process smooth and effective. The excellent course content and well-paced training contributed significantly to my learning experience.”
Lean Six Sigma Black Belt
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Vedika Ashok Sawant
17/09/2017
Delivery Assurance Manager, Tata Consultancy Services
Exceptional content and knowledgeable trainer
“The content, presentation, and knowledge of the trainer were exceptional. The well-organized material and clear explanations were very helpful.”
Lean Six Sigma Black Belt
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Abhijeet M Tawde
17/09/2017
Commercial Executive, DKSH India Private Limited
Practical Scenarios Explained Exceptionally by Parag
“The explanation of practical scenarios by Parag was excellent. This practical approach made the concepts much easier to understand.”
Lean Six Sigma Black Belt
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Archana K. Damle
17/09/2017
Deputy Manager, Cipla
Subject Explanation Was Very Good
“The subject explanation was very good. The detailed and clear explanations helped me grasp the concepts thoroughly.”
Lean Six Sigma Black Belt
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Dhirendra Singh
17/09/2017
Business Analyst, Ugam
Training provided valuable insights despite dryness
“The training was a bit dry compared to the Green Belt training. However, it still provided valuable insights and knowledge.”
Lean Six Sigma Black Belt
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Sameer A Shaikh
17/09/2017
Sr Manager, Accenture
Comprehensive Training Proves Extremely Beneficial.
“The extensive learning provided by the training was very beneficial. It covered a wide range of topics in great detail.”
Lean Six Sigma Black Belt