Your cart is currently empty!
Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
-
Rohit Thakuri
10/12/2017
Assistant Manager, Time Inc.
Outstanding presentation; material made easy
“The presentation and the way the content was explained were outstanding. The clear and engaging delivery made the material easy to understand.”
Lean Six Sigma Black Belt
-
Alok Kumar Raut
10/12/2017
Team Leader, Navigant
Effective Instructor Simplified Complex Topics
“The instructor, Suresh Jayaram, was very effective. His teaching style made complex topics easy to understand.”
Lean Six Sigma Black Belt
-
Rohit Arora
10/12/2017
Senior Project Manager, Wells Fargo
Extensive, well-organized content with knowledgeable faculty
“The content coverage was extensive and well-organized. The knowledgeable faculty ensured that all topics were thoroughly covered.”
Lean Six Sigma Black Belt
-
Neeraja Killi
10/12/2017
IT Project Manager, Neovia Logistics Services Limited.,
Knowledgeable Instructors Made Concepts Easy to Grasp
“The instructors, both VK and Suresh Jayaram, were very knowledgeable. The training course was crisp and easy to understand, perfect for grasping the gist of the concepts and applying them to real-life situations.”
Lean Six Sigma Black Belt
-
Arthi Singh Rathore
10/12/2017
Director, Amazon
Lean Benchmark Six Sigma courses: Engaging and insightful.
“The detailed explanations provided by Suresh, especially relating to formulas, were very helpful. This perspective on why a chart or tool would analyze data in a particular manner was enlightening. This is my second run with Lean Benchmark Six Sigma, and every time I finish a course, I’m ready to try the next one. It’s a testament to how engaging their courses are and how interesting they make them.”
Lean Six Sigma Black Belt
-
Shaunaq Singh
10/12/2017
AVP – Process Consultant, HSBC
Crisp, Concise Delivery Covered Topics
“The crisp and concise delivery within six days was very effective. The structured approach ensured that all important topics were covered efficiently.”
Lean Six Sigma Black Belt
-
Amit Patni
10/12/2017
Manager, Airtel
Suresh Made Things Easy to Understand
“In the second part of the session, Suresh was at his best, making things easy to understand. The comprehensive training conducted by renowned experts was very beneficial.”
Lean Six Sigma Black Belt
-
V.P.Jeyan Prabu
27/11/2017
P&E and Project Manager, Nourison Hospitality
DOE Section Informative in Well-Structured Program
“The DOE (Design of Experiments) section was very informative. It was part of a very well-structured program.”
Lean Six Sigma Green Belt