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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Jayanthi
02/01/2014
Technical Support Supervisor, Symantec Corporation
Interactive and Valuable Learning
The session was highly interactive, introducing new concepts along with their practical implementation. The training was engaging and completely worth the time invested.
Lean Six Sigma Green Belt
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Sarin Ravindran
02/01/2014
Manager, Symantec Corporation
Inspirational and Knowledgeable Trainer
One of the most knowledgeable trainers I’ve ever learned from, inspiring a positive shift in how we approach both life and work.
Lean Six Sigma Green Belt
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Mohammad Neyamul Hasan
19/12/2013
Senior Manager, Intertek
Excellent Presentation with Relevant Examples
Mr. Khatri’s presentation was outstanding, and the inclusion of numerous relevant examples made the session engaging and highly effective.
Lean Six Sigma Green Belt
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Monika Kundra
19/12/2013
Senior Manager, Intertek
Engaging and Practical Training Program
The program was conducted in a highly interesting manner, keeping the entire team engaged and participative. We gained valuable insights into the practical application of various concepts.
Lean Six Sigma Green Belt
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Megha Kulwal
19/12/2013
Executive, Intertek
Complex Concepts Made Easy
Despite covering many complex concepts, the trainer made them easy to understand through clear delivery and practical examples, making the learning experience smooth and effective.
Lean Six Sigma Green Belt
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Ajay Kumar Agarwal
19/12/2013
Financial Controller, Intertek
Practical and Industry-Relevant Training
All concepts were reinforced with practical examples, most of which were highly relevant to our industry. The trainer effectively demonstrated that Six Sigma principles are practical and applicable, not just management jargon.
Lean Six Sigma Green Belt
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Bhavna Mohindra
19/12/2013
Branch Manager, Intertek
Methodical Training with Practical Insights
The course was handled excellently, following a very methodical approach with numerous examples to explain each concept. The trainer was outstanding, effectively bringing the concepts to life and making them highly practical.
Lean Six Sigma Green Belt
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C. G. Nanaprakasam
19/12/2013
Technical Manager, Intertek
Well-Designed Material and Expert Tutor
The course featured well-structured material, and the tutor possessed thorough subject knowledge. Using simple, live examples made comprehension easy and the learning process highly comfortable.
Lean Six Sigma Green Belt