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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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G. Sethuraman
24/01/2014
Senior Process Developer, Nokia
Must-Attend Course for Every Professional
Anyone in the industry should learn Lean principles and Six Sigma — and Benchmark is the best place to do it. The course is excellent in every aspect — from high-quality material to the instructor’s deep knowledge and effective training methodology.
Lean Six Sigma Black Belt
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Bala Phanindra Vullem
24/01/2014
Sr. Ops Scheduling Specialist, Nokia
Highly Interactive and Insightful Training
The course content was excellent, with energetic and engaging sessions throughout. The trainer demonstrated in-depth knowledge across various sectors, and the examples shared were highly informative and perfectly aligned with each topic.
Lean Six Sigma Black Belt
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Rahul Paul
24/01/2014
Operations Analyst, Nokia
Exceptional Learning Experience with an Expert Trainer
An excellent trainer with outstanding training skills, deep knowledge, and expertise in Lean and Six Sigma methodologies. The sessions were highly interactive, and I gained immense insights into various Lean and Six Sigma techniques from such an adept and engaging instructor.
Lean Six Sigma Black Belt
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Mayur Mohan Gupta
02/01/2014
Supervisor, Symantec Corporation
Descriptive and Engaging Training
The course was highly descriptive and easy to understand. The trainer kept the sessions lively by using creative and relatable examples, making the learning experience enjoyable and effective.
Lean Six Sigma Green Belt
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Neeraj Kumar Rathod
02/01/2014
Supervisor, Technical Support, Symantec Corporation
Streamlined Process with Clear Examples
The process was well-structured, and the instructor effectively used examples to clearly explain each step, making the learning straightforward and practical.
Lean Six Sigma Green Belt
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Vasanth Viswanathan
02/01/2014
Team Leader, Symantec Corporation
Knowledgeable Trainer, Excellent Training
The trainer was exceptionally knowledgeable, and I thoroughly enjoyed the entire training. The overall experience was highly valuable and insightful.
Lean Six Sigma Green Belt
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Devraj RG
02/01/2014
Techincal Support Supervisor, Symantec Corporation
Practical and Relevant Training Examples
The case studies and examples throughout the training were practical, real-life, and highly relevant, making it much easier to understand and apply the concepts effectively.
Lean Six Sigma Green Belt
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Maulik Patel
02/01/2014
Supervisor, Technical Support, Symantec Corporation
Knowledgeable Coach with Valuable Material
The coach demonstrated in-depth knowledge of the program and delivered an excellent presentation. The training material provided was highly useful and enhanced the overall learning experience.
Lean Six Sigma Green Belt