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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Amit Singh
05/12/2013
Manager, Airtel
Knowledge-Boosting and Efficiency-Enhancing Training
A highly helpful training that not only expanded my knowledge but also improved my personal efficiency in executing tasks. The learning environment was excellent, making this program a valuable investment.
Lean Practitioner and Lean Guide
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Pradeep John
05/12/2013
Manager, Airtel
Knowledgeable and Efficiency-Driven Training
This highly helpful training not only broadened my knowledge but also enhanced my personal efficiency in task execution. The excellent learning environment made it a truly valuable investment.
Lean Practitioner and Lean Guide
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Raj Kumar
05/12/2013
Team Member – Customer Service Delivery, Airtel
Well-Structured and Insightful Training
I appreciated the content, tools, and presentation of the training. It was packed with excellent examples and clear instructions, making the learning experience highly effective and engaging.
Lean Practitioner and Lean Guide
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Amit Mehrotra
05/12/2013
DGM, Airtel
Building Six Sigma Experts
Benchmark is truly shaping Six Sigma experts. Their efforts in fostering a strong social and professional community are commendable—keep up the great work!
Lean Practitioner and Lean Guide
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Ajit Menon
02/07/2013
Tech Lead, Cyberoam
Benchmark – A True Six Sigma Leader
Benchmark truly lives up to its name in the field of Six Sigma implementation, setting the standard for quality training and practical application.
Lean Six Sigma Green Belt
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Ashvin Alagiya
02/07/2013
Deputy Manager, Cyberoam
Cutting-Edge, Customer-Centric Course
Benchmark’s course content is up-to-date and among the best, especially for professionals in customer-centric industries, offering practical insights and relevant tools for real-world application.
Lean Six Sigma Green Belt
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Dipak Trivedi
02/07/2013
Deputy Manager, Cyberoam
Excellent Five-Day Learning Experience
An excellent 5 days of learning! I gained deep insights into our processes and now feel confident in applying Six Sigma effectively.Lean Six Sigma Green Belt
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Hiren Patel
02/07/2013
Tech Lead, Cyberoam
Fantastic Course Delivery
The course was conducted fantastically, with the instructor covering all topics in proper detail. Overall, it was a very well-organized and informative training.
Lean Six Sigma Green Belt