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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Abhinav Bhatia
05/03/2017
Team Leader, Bank of America
Excellent Presentation with Clear Visual Aids
“The presentation was excellent, making the material easy to follow and understand. The visual aids and clear explanations greatly enhanced the learning experience.”
Lean Six Sigma Black Belt
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Debjyoti Roy
05/03/2017
AM operations, MIESP
Very Good Learning Experience; Well-Structured Sessions
“The overall learning experience was very good. The training sessions were well-structured and delivered effectively.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Madhu Boorada
19/02/2017
Sr Associate Consultant, Infosys
Relevant Examples Made Learning Engaging
“The training included relevant examples, making the learning process engaging and applicable. The sessions were excellent, with in-depth analysis of topics and enough case studies to reinforce the concepts.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
ASHOK KUMAR PAUL
19/02/2017
EXECUTIVE ENGINEER(ELECTRICAL)
Real-Life Scenarios
The training included some real-life scenarios, which made it more relatable.
Lean Six Sigma Black Belt
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Sunil Kumar Polugari
19/02/2017
Site Lead, Hewlett Packard
Thorough, Well-Structured Course Content
“The course content was thorough and well-structured. It provided a solid foundation for understanding and applying the concepts.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
B M VENKATESH MURTHY
19/02/2017
Additional General Manager, Yokogawa India Limited
Clear and Simple Concepts for Application
“The concepts were clear and simple, making them easy to understand and relate to our working methodologies. This clarity helped in applying the concepts to our daily tasks.”
Lean Six Sigma Black Belt
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Saurabh Sinha
19/02/2017
Manager Engineering, Pramati Technologies
Beneficial Quiz Reinforced Learned Concepts
“The quiz included in the training was beneficial. It reinforced the learned concepts and ensured understanding.”
Lean Six Sigma Black Belt
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Sanoj Kunnamthody Gangadharan
19/02/2017
Manager – Process Re-engineering & Improvement, HSBC
Informative Training with Excellent Trainer
“The training was very informative, and the trainer was excellent. The course materials and booklets provided all the necessary data, giving us a clear picture of the concepts.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt