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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Satishkumar Jain
30/04/2017
Global Technical Project Manager, Merck
Excellent Use of Tools; Hands-On Experience
“The utilization of tools in the training was excellent. The hands-on experience provided a thorough understanding of how to apply the tools effectively.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Prasad Vijay Ghadigaonkar
30/04/2017
OMS Advisor, DHL
Detailed DMAIC Steps Explained for Immersive Learning
“Each step of DMAIC was explained in detail, making it easy to understand and implement. The training was very immersive and provided in-depth learning on DMAIC.”
Lean Six Sigma Black Belt
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Sumeet
05/03/2017
Assistant Manager, Luminous Power Technologies Pvt. Limited
Examples Simplified Complex Concepts Effectively
“The examples provided to understand various situations were the best part of the training. They made complex concepts easier to grasp.”
Lean Six Sigma Black Belt
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Jatin Raliya
05/03/2017
Manager, Bank of America
Excellent Materials and Engaging Sessions
“The learning material and trainer were excellent. The interactive nature of the sessions made the training very engaging.”
Lean Six Sigma Black Belt
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VISVANATHAN T
05/03/2017
General Manager, Trident Group
Comprehensive material enhanced subject understanding
“The course material provided was comprehensive and highly informative. It significantly enhanced my understanding of the subject matter.”
Lean Six Sigma Black Belt
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Abhinav Bhatia
05/03/2017
Team Leader, Bank of America
Excellent Presentation with Clear Visual Aids
“The presentation was excellent, making the material easy to follow and understand. The visual aids and clear explanations greatly enhanced the learning experience.”
Lean Six Sigma Black Belt
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Debjyoti Roy
05/03/2017
AM operations, MIESP
Very Good Learning Experience; Well-Structured Sessions
“The overall learning experience was very good. The training sessions were well-structured and delivered effectively.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
ANUJ KUMAR SINGH
05/03/2017
ASST. MANAGER, Bank of America
Engaging Interactive Sessions with Practical Applications
“The interactive sessions throughout the program were very beneficial. They kept the participants engaged and allowed for practical application of the concepts.”
Lean Six Sigma Black Belt