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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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SYED YASEEN S
19/02/2017
DUFIL
Engaging Training with Examples Made Learning Fun
“The training included more examples and was very engaging, making it a fun and enjoyable learning experience. The examples, practice questions, and quizzes were interesting and thoroughly enjoyable.”
Lean Six Sigma Black Belt
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M. Kandasamy
19/02/2017
Executive Manager – Quality Assurance, Yokogawa India Limited
Thorough Content and Excellent Coaching Provided
“The course content was very good, covering all portions thoroughly, and the coaching was excellent. The interactive sessions made the training highly effective for Six Sigma certification.”
Lean Six Sigma Black Belt
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Manjunathan V
19/02/2017
Tolaram group
Immaculate delivery by the facilitator.
“The delivery of the program was immaculate. Thanks to the trainer for making the entire program relevant, simple, and very effective.”
Lean Six Sigma Black Belt
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Aswathi Raj L
19/02/2017
Student, Manipal University
Effective Classes with Comprehensive Training Provided
“The classes with Srinivasan were very effective. The standard training provided was comprehensive and engaging.”
Lean Six Sigma Black Belt
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Zameer Ahmed
19/02/2017
Assistant Manager – C&B (HR Projects & Analytics), Firstsource Solutions Limited
Prof. Kidambi’s Clear Explanations Made Complex Ideas Understandable
“The explanation of concepts by Prof. Kidambi was very clear and appreciated. His teaching methods made complex ideas easier to understand.”
Lean Six Sigma Black Belt
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BIJU SOMAN
19/02/2017
MHA STUDENT, Manipal University
Excellent Course Structure and Simplified Examples
“The course structure and the instructor’s way of explaining and simplifying examples were excellent. The hands-on experience made the learning process very effective.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Madhu Boorada
19/02/2017
Sr Associate Consultant, Infosys
Relevant Examples Made Learning Engaging
“The training included relevant examples, making the learning process engaging and applicable. The sessions were excellent, with in-depth analysis of topics and enough case studies to reinforce the concepts.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
ASHOK KUMAR PAUL
19/02/2017
EXECUTIVE ENGINEER(ELECTRICAL)
Real-Life Scenarios
The training included some real-life scenarios, which made it more relatable.
Lean Six Sigma Black Belt