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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Devendra Prasad
05/10/2011
Manager, APC
Excellent Course with Great Impact
The course content was excellent, and the trainer was outstanding. This program truly transformed my understanding of learning and implementing Six Sigma effectively.
Lean Six Sigma Green Belt
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Sairam Balakrishnan
05/10/2011
Delivery Lead – Metrics & Reporting, APC
Logically Structured and Business-Focused Training
The training content was developed in a very logical and structured manner, with a strong focus on core concepts and their relevance to real business scenarios.
Lean Six Sigma Green Belt
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Akinmusire Adesina Omolere
09/03/2011
Qc Supervisor, DUFIL
Essential and Impactful Course
This course is not only highly beneficial but also one that should be swiftly integrated into the professional systems of all participants for maximum organizational impact.
Lean Six Sigma Green Belt
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Jwngshar Narzary
09/03/2011
Brand Manager, DUFIL
Highly Applicable Program
The real-world applications of the program were the most valuable aspect, making the learning truly practical and impactful.
Lean Six Sigma Green Belt
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Neeraj Purswani
09/03/2011
Procurement & Logistics Manager, DUFIL
Mastery of Statistical Tools
The focus on statistical tools and techniques was excellent, providing a clear understanding of how to apply them effectively for process improvement and decision-making.
Lean Six Sigma Green Belt
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Neha Mehta
09/03/2011
DUFIL
Comprehensive Topic Coverage
The topics covered in the course were well-chosen and relevant, offering a solid understanding of key concepts and their practical applications.
Lean Six Sigma Green Belt
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Ogunye, Richard Ayotunde
09/03/2011
Warehouse Manager, DUFIL
Practical DMAIC Application
The course provided excellent exposure to the application of the DMAIC methodology, helping to clearly understand each phase and its relevance in real-world problem-solving.
Lean Six Sigma Green Belt
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Sudhir Purushottam Sankhe
09/03/2011
Technical Manager, DUFIL
Comprehensive Six Sigma Learning
A deep and insightful study of Six Sigma — truly the best approach for achieving overall professional and organizational growth.
Lean Six Sigma Green Belt