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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Kunal Dutt Sharma
18/06/2017
Sr.Mgr. Marketing & Sales, Stallion Goup Nigeria.
In-Depth Concept Discussions Were Very Insightful
“The in-depth conversations on concepts were very insightful. Training with professionals from Benchmark provided a high level of expertise and knowledge.”
Lean Six Sigma Black Belt
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Anitha Thyagarajan
18/06/2017
Executive, Spoton Logistics
Relevant Topics and Examples Made Course Useful
“The topics covered and examples used were very relevant and useful. The course was well-structured and helped me understand the nuances of Six Sigma – Black Belt.”
Lean Six Sigma Black Belt
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MOGESH CHANDER.N
18/06/2017
SIX SIGMA COORDINATOR, Tolaram group
Excellent material and exercises enhanced understanding
“The course material and software learning exercises were excellent. These resources significantly enhanced my understanding of the concepts taught.”
Lean Six Sigma Black Belt
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Raghavendra Rao A
18/06/2017
Associate Specialist – QMS, First American India
Well-Managed Course Structure Facilitated Concept Progression
“The flow of the various phases was well-managed and easy to follow. The course’s structure helped in understanding the progression of concepts.”
Lean Six Sigma Black Belt
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Arvind Gopinathan
18/06/2017
Process Associate, Tata Consultancy Services
Beneficial Minitab Experience and Six Sigma Concepts Applied Practically
“The Minitab experience and Six Sigma concepts were highly beneficial. They provided practical knowledge that can be directly applied in real-world scenarios.”
Lean Six Sigma Black Belt
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Sharmila Sasikumar
08/06/2017
Team Lead, Groupon
Practical Examples and Detailed Explanations by Excellent Instructor
“The training provided very practical examples and good detailed explanations. The instructor was excellent and made complex topics easy to understand.”
Lean Six Sigma Black Belt
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Vidhya R
08/06/2017
Assistant Manager, Mobius Knowledge Services
Trainer’s Depth Was Impressive; Comprehensive Understanding
“The depth the trainer went into was impressive. This thorough approach provided a comprehensive understanding of the material.”
Lean Six Sigma Black Belt
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K.PRABHAKARAN
08/06/2017
Quality Analyst, IBM
Excellent Trainer and Course Material
“The trainer and course material were both excellent. This combination made for an effective and engaging training program.”
Lean Six Sigma Black Belt