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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Thumma Velangini Papi Reddy
20/03/2018
Assoicate Manager, Teamlease
Excellent content, delivery, and trainer
“The content of the course, the pace, the delivery methods of training, and the trainer were all excellent. This well-rounded approach made the training very effective and comprehensive.”
Lean Six Sigma Black Belt
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Harish Babu N
20/03/2018
Group Manager Quality, WNS Global Services
Practical analysis simplified concepts effectively
“The practical analysis made the concepts easy to understand. The trainer and the program were very effective in simplifying complex situations.”
Lean Six Sigma Black Belt
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SATISH KUMBAR
20/03/2018
Senior Engineer, L&T Technology Services
Well-Structured Content and Material Provided
“The content and material of the course were very well structured. The Black Belt training was another interesting workshop where we pushed ourselves beyond our limits, realizing that the sky’s the limit.”
Lean Six Sigma Black Belt
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Sattar Mohammad Imran
20/03/2018
Senior Manager, MauBank
Simple and Smart Training Style Easy to Understand
“The lecturer’s style of training was simple and smart. This approach made it easy to understand complex concepts and apply them in practical scenarios.”
Lean Six Sigma Black Belt
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Akash Awasthi
20/03/2018
Manager, Amazon
Excellent Training and Comprehensive Curriculum at Benchmark
“What I liked best in the training was the examples, case studies, and drawboard illustrations, which really helped me understand the concepts and retain them. My comment for Benchmark website is: Having gone through the 6-day Lean Six Sigma Black Belt Program, I highly recommend Benchmark for its comprehensive training curriculum, the quality and depth of the study material provided, the experience and expertise of the training facilitator, and the hands-on practice during the sessions. I definitely feel empowered and confident in Six Sigma concepts and their application in my roles hereon.”
Lean Six Sigma Black Belt
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MOOLCHAND ROOMAH DEVI
20/03/2018
Bank Manager, MauBank
Well-Organized Explanations Clarified Real-Life Doubts
“The instructor’s explanations and examples were very well organized. This training clarified our doubts for real-life situations and was highly effective.”
Lean Six Sigma Black Belt
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Naheed Aullyjane
20/03/2018
Manager, MauBank
Detailed Insights Provided by Professional Instructors
“The training provided detailed insights on how to perform any action deeply and professionally. The instructors were very professional and thorough, making them the best instructors.”
Lean Six Sigma Black Belt
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RANSINGH SATYAJIT RAY
18/03/2018
Data Analyst, Axalta Coating
Effective Method for Problem-Solving and Application
“I appreciated learning how a scientifically accepted method could be applied to complicated problems. This approach was highly effective in demonstrating practical applications and problem-solving techniques. The content was thorough and provided a deep understanding of the subject matter, making it an excellent resource for anyone looking to enhance their knowledge in this area.”
Lean Six Sigma Green Belt