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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Tharani Devi B
05/12/2013
Senior Manager, Airtel
Intensive and Knowledge-Packed Training
A highly informative 6-day session focused on Quality Tools, with very effective hands-on use of Minitab, making the learning practical and impactful.
Lean Practitioner and Lean Guide
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Hiren Patel
02/07/2013
Tech Lead, Cyberoam
Fantastic Course Delivery
The course was conducted fantastically, with the instructor covering all topics in proper detail. Overall, it was a very well-organized and informative training.
Lean Six Sigma Green Belt
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Ishneet Singh
02/07/2013
Tech Lead, Cyberoam
Engaging and Highly Practical Training
The trainer was exceptional, fully committed to delivering the training efficiently. The course stayed highly relevant, as the trainer quickly understood our processes and used our data for practical examples. This approach kept us engaged throughout. Overall, it was the best training I’ve attended — truly a WOW experience!
Lean Six Sigma Green Belt
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Pradipsinh Solanki
02/07/2013
Dy. Manager, Cyberoam
Best Lean Six Sigma Training
Benchmark’s Lean Six Sigma training was the best I have ever attended. It provided valuable insights and skills that will greatly support the implementation phase in our processes.
Lean Six Sigma Green Belt
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Rakesh Patel
02/07/2013
GSMC, Cyberoam
Practical and Process-Focused Training
What I liked most about the training was the engaging presentation delivery and discussions using company-specific data. Benchmark provides comprehensive, hands-on practice that equips participants to effectively implement DMAIC and improve processes.
Lean Six Sigma Green Belt
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Srijan Nandi
02/07/2013
Head – GSMC, Cyberoam
Exceptional Trainer and Informative Course
The course material was highly informative, and the trainer was exceptionally knowledgeable, guiding us through every step of the learning process. He went above and beyond to help us understand the intricacies of Lean Six Sigma. An awesome trainer with unparalleled expertise!
Lean Six Sigma Green Belt
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Ajit Menon
02/07/2013
Tech Lead, Cyberoam
Benchmark – A True Six Sigma Leader
Benchmark truly lives up to its name in the field of Six Sigma implementation, setting the standard for quality training and practical application.
Lean Six Sigma Green Belt
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Ashvin Alagiya
02/07/2013
Deputy Manager, Cyberoam
Cutting-Edge, Customer-Centric Course
Benchmark’s course content is up-to-date and among the best, especially for professionals in customer-centric industries, offering practical insights and relevant tools for real-world application.
Lean Six Sigma Green Belt